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EE’s 600GB FUP on "Unlimited" Plans is an Absolute Joke

Doubleagent2022
Established Contributor
Established Contributor

"It's nearly 2027, yet we're still dealing with this archaic 600GB Fair Use Policy slapped onto plans explicitly marketed as 'unlimited.'

Let's be completely realistic for a second: a single modern AAA game download or digital library update can easily swallow over 100GB. Throw in 4K streaming, multi-gigabyte routine patches, and normal everyday household use, and hitting 600GB isn't 'commercial abuse' or 'non-personal use'—it's just basic modern life.

Hiding behind the small print of T&Cs to defend a restrictive numerical cap doesn't change the fact that labeling a plan 'unlimited' while policing heavy data is completely misleading and out of touch. Other providers have moved on to truly unthrottled data, and it's well past time EE scrapped this dark-ages restriction instead of treating basic digital tasks like a crime."

28 REPLIES 28
Doubleagent2022
Established Contributor
Established Contributor

Posting it twice was a double-tap to make sure it sank in, but at least I'm focusing on the actual network issues around TF4 instead of dodging the point like you are."

 

 

It's simple economics: using an unlimited mobile SIM in a router is way cheaper than paying for dedicated 4GEE or 5GEE home broadband packages and standard fixed-line alternatives. When customers are trying to save money while dealing with local limitations, penalising heavy users with a hidden 600GB ceiling on a plan marketed as unlimited is just double standards."

Doubleagent2022
Established Contributor
Established Contributor

It’s a contradiction in terms: calling something 'unlimited' while reserving the right to dial your connection down to tractor speeds the moment you cross 600GB is just wordplay. If performance gets crippled once you hit an invisible ceiling, the label is completely misleading."

@Doubleagent2022  It’s not a competition on who knows what, but again you’ve shown who you really are.

   Best of luck with what ever you do.  

 

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To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
Doubleagent2022
Established Contributor
Established Contributor

Dropping a meme and bowing out doesn't change the fact that you spent half a dozen posts defending a hidden 600GB limit on an 'unlimited' plan. If you can't handle the argument, walking away with a cartoon is a good luck. 🤦‍♂️

Doubleagent2022
Established Contributor
Established Contributor

Defending a corporate cap with zero logic really highlights the low IQ play here. When you run out of arguments, emojis and cartoons are all you've got left."🤦‍♂️🤡🤪

@Doubleagent2022 , fixed broadband can be cheaper than having a mobile sim router in my opinion, I have it with £27.99 for fixed broadband with 74 Core full fibre, not sure how you work out mobile sim router is cheaper.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
Doubleagent2022
Established Contributor
Established Contributor

Appreciate you actually engaging with the pricing angle rather than dodging it. Full fibre deals can definitely be competitive if you're in a wired zone, but for areas like TF4 where fixed options can be restrictive, a mobile SIM setup often beats the local line speeds. Thanks for keeping it constructive!"

Peter_W
EE Community Support Team

Welcome to the Community, @Doubleagent2022 

I appreciate your feedback on this one - as has been highlighted, these SIMs are designed for use with standalone mobile devices, and a vast majority of users would not get close to 600GB of usage in a month. 

If you ever did get to a point of breaching fair usage though, it's just a speed restriction rather than an outright restriction, so you would continue to have a connection available.

As has been pointed out too, for home usage with multiple devices, a fixed connection is always going to be the best option, and there are a wide range of packages and price points available.

Just as a final point - discussions are a natural part of any forum and it's expected that users won't always agree, but I'd like to give a friendly reminder to everyone on this thread that it's important we keep things civil and constructive.

Peter

Doubleagent2022
Established Contributor
Established Contributor

Designing mobile SIMs strictly for standalone mobile devices while selling them as 'unlimited' is where the contradiction lies. If a connection handles home broadband demands because fixed options locally are a non-starter, calling it unlimited while keeping a 600GB speed restriction hanging over your head doesn't make it any less restrictive. Appreciate the civil reminder, though!"