Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Someone please help. I spoke to an EE guide via the phone but they were not able to help me. For the past 3 days, when I am on my mobile network (5g), apps such as Youtube and Google Maps are not working. However, If I switch on VPN, they seem to sta...
Im trying to gift data [Mod edit: Title added.]
Hi, I have also been experiencing issues with being able to use the messenger app whilst using data. I have tried this solution but it didn’t work. Have you got anything else I can try?
Hi everyone,Got a bit of a weird one and have been in touch with EE guides several times to no avail. My mobile data only works with apps such as maps, Spotify and YouTube when I'm having a VPN. If the VPN is off these apps don't work at all on mobil...
Hello,I recently received a contract physical SIM card and conducted a speed test which showed a consistent 360mbps connection.However, a few minutes later I changed the SIM to eSIM in my phone settings and the signal strength dropped to one bar (occ...
Is there anyway to investigate this. I purchased a data only sim to use in a mobile router. Data speed is awful.
I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...
I am having the same dramas. It was happening with an iphone 15 pro. Constantly losing service but still showing as receiving a signal and 4/5g. I only find it has lost signal when I try to use it to call or whats app and it doesnt work until I put i...
