Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 211114 Views
  • 50 replies
  • 24 Helpful

Resolved! Upgraded my plan

I have upgraded my phone and plan, it said i have unlimited data for watch, but dont have any network to my watch just connected by Bluetooth, any ideads

Riddick by Contributor
  • 564 Views
  • 3 replies
  • 0 Helpful

Resolved! Upgraded sim and data add on

I’ve just purchased a 20GB data repeat add on as we have just moved house and have no WiFi for a while. I then realised I was overdue an upgrade and it was far cheaper to upgrade to unlimited than pay the £30 add on. how do I cancel the add on? Or wi...

Kaitynel by Visitor
  • 467 Views
  • 2 replies
  • 0 Helpful

Resolved! Text offering me double data

Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks  

Resolved! BT & EE Double Data Question

So I have just received a double data offer on my 1 year sim only contract for being with both BT and EE. What I need clarification on is whether this offer is just a one off thing (IE: My data will be doubled for this month and then back to normal n...

j1yan by Investigator
  • 549 Views
  • 1 replies
  • 1 Helpful

Resolved! Technical

Does anyone know how to get rid of this please so I can access it again thank you. The website https://www.betfred.com/ could not be loaded due to an SSL certificate or encryption cipher mismatch (net::ERR_SSL_VERSION_OR_CIPHER_MISMATCH).

misslhq by Visitor
  • 662 Views
  • 1 replies
  • 2 Helpful

Resolved! Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

Resolved! Internet blocking

Hi @ALL users can my one tell me how I remove the block on my phone thats stopping me accessing certain sights like gambling

Danni081 by Visitor
  • 470 Views
  • 1 replies
  • 1 Helpful

Resolved! Stay Connected Data

Hi, I'm pretty new to the community, though I've been with EE for a while. So I just paid my monthly bill today, and I noticed that when I checked my balance that I was on "stay connected data" as I've apparently ran out of mine. So what's odd is I'v...

M1ke138 by Investigator
  • 748 Views
  • 4 replies
  • 1 Helpful

Resolved! Clarifications on data history and data in general

I have an unlimited data contract hat is currently beyond the original contrract term- and while looking at my options going forward, I discovered that the data history page is a little unclear on certain things:Top begin with, here's what I'm lookin...

image_2026-04-29_225934967.png
Faefox by Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful