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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 191886 Views
  • 50 replies
  • 24 Helpful

Resolved! STACKED

Hello everyone,I have contract with EE sim business account. I have the plan unlimited date but I just checked the usage history and the said STACKED or expired of 100Gb if I have unlimited date so why they said 100Gb. Also sometimes even I don't hav...

Juapes15 by • Visitor
  • 254 Views
  • 1 replies
  • 1 Helpful

Data

Hi, I bought a SIM card and paid £15 for a 25GB data plan, but the data isn’t working. In the app it sometimes says I have no data, and other times it shows I have 25GB  so I’m really confused. I don’t know what to do because my mobile data isn’t wor...

Experiencing Poor Reception on SIM Only Plan

I have just moved to Sim only as all the new phones look the same and not tempted to spend a ridiculous amount of money on something that looks like my phone. All of a sudden, I hardly get any internet...  There are times I don't have any signal at a...

Data add

Hi. Anyone have any idea how to change my data plan? I need more data but can’t figure out how to add it 

Sasky by • Visitor
  • 283 Views
  • 1 replies
  • 3 Helpful

Resolved! Re: Live chat

HiI can't to go web sit dvsa(driving license).In Monday I went to ee store about it and he called to ee .This problem was supposed to be solved within 24 hours, but unfortunately it was not done. It was said that a section was blocked and now it has ...

Is anyone else having problems with their data?

For the last month or so, I've had issues with not being able to access my data. I definitely have data available to use but whenever I switch it on, it doesn't work. Any help would be appreciated thanks!

Resolved! Gifted data speeds

Can someone clarify at what speeds is gifted data supposed to run?I've just used up my monthly allowance partly on purpose to test the "Stay Connected" add-on which I haven't used before. I then gifted myself data from another number on my account (g...

pwalk by • Established Contributor
  • 425 Views
  • 1 replies
  • 2 Helpful
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