Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 163884 Views
  • 50 replies
  • 23 Helpful

Resolved! Data Gifting

Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?

Cj1402 by Explorer
  • 1656 Views
  • 28 replies
  • 15 Helpful

Reolink Camera

Hi ,can anyone help me with my camera issue . I have purchased a data sim with prepaid 120gb and inserted it into Reolink Camera but camera keeps saying I need to activate Sim . I’ve called help and they say it’s already activated . I’m now stumped !...

Cerihepp by Investigator
  • 286 Views
  • 8 replies
  • 3 Helpful

Resolved! Mobile Data usage

Hello just trying to sort out which is right pleasemy Contact is from 29 th to 28 thMy Bank account is debited on 23 rd ech monthmy mobile data allowance I was told runs from 15 th to 14 th monthly could someone please tell me what date I set so I do...

madeline50 by Established Contributor
  • 398 Views
  • 9 replies
  • 3 Helpful

Data

Hi,  my data does not work on my phone consistently for the past few days. This is happening even when I put my data in and off and are in areas where I usually got a good signal. 

Clea2 by Visitor
  • 202 Views
  • 1 replies
  • 2 Helpful

Resolved! Unlimited data

Hello, I’m already an EE customer and have been for years. I am wondering if I buy an EE unlimited data sim, would I be able to keep all of my contacts and keep the same mobile number.

lx1g8 by Investigator
  • 538 Views
  • 5 replies
  • 2 Helpful