Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I had choosen EE for data sharing, but for the last 6 months, my data sharings option has been disable, and every time I have to call your service. Customer service has been keeping me in the loop with the "under process" story for the last 6 months....
Hi am on holiday have bought a eSIM for data usage but keep getting a text from ee saying increase spending cap, my data is working fine so I presume the eSIM is working any way to check am not being charged extra by ee for roaming thanks all
HI, MY DATA RENEWS ON THE 2ND OF THE MONTH BUT ITS THE 2ND TODAY AND ITS STILL SAYING THERES NO DATA ON MY ACCOUNT, ITS ALSO NOT LETTING MY=E SEE MY MARCH BILL, I TRIED TEXTING 150 BUT THATS ONLY SHOWING A BILL FOR 10/02 AND SAYS MY NEXT BILL WILL BE...
Hello, does anyone know if the Fixed Data 25GB SIM 24-month contract includes minutes and texts? There is no information discoverable on the inscrutable EE website. Thanks.
Hello, EE user with unlimited data plan. My internet speed is terrible, this has only occurred in the last couple of months, I can be on 5G and videos barely load. Is there an issue with the network at the moment or? iPhone 14 Pro. advise would be ap...
Hi,I'm trying to find out what I can do to improve my signal. I find I'm frequently getting dropouts where apps say my network is bad.If done some testing and sometimes get between 10 & 30mbps, but other times speed tests show less than 200kbps or ev...
Hi Has anyone had issues with a mobile banking app having been used for some time suddenly stops loading from your link?? Called in EE local to me, they fiddled around, then reinstalled the app and it worked, but, as soon as I left, I tried again in...
I am on holiday in Greece and pay for data roaming, this gives me 20gb. All of a sudden I have run out of roaming data and now have no option but to wait over 2 weeks before it gets topped up. I really must complain EE does not have a way to check ...
Myself and my family are new to EE, joined 2 months ago. I have 5 sims on my account, all are unlimited data, text and calls. Spend cap is set at £0 on all of them. We all keep getting texts saying "Hi from EE. Your phone usage is higher than usual. ...
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