Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

internet issue

my internet is unlimited. than why it’s finished today

Resolved! Adult

How to unlock adult content

Resolved! My wife and I are running out of data with 40GB!!

Hi there,I moved my wife and I from O2 to EE at the end of April 2026.We each have 40GB of data and after 1 month I have apparently used over 30GB and my wife has used her full allowance.We were with O2 for 10 years with only 15GB each and we never c...

Resolved! unsafe site !

Trying to acsess a health sire and can't as it say the site is not safe, I was on it last 2 weeks but this week irs not safe , went on fire fox and tryed and it says done thing about age protection or verification what is going on man!!!

Resolved! SSL errors

Every time I try to access the National Lottery or Pickmypostcode website I get the following error: ERR_SSL_VERSION_OR_CIPHER_MISMATCHI believe this is because EE automatically blocks 'adult' content, but I can't find a way to turn the block off.Can...

Resolved! How am I suppose to get a plan on this app?

Resolved! Dat usage wrong

I've been on the same contact for several years and frequently use just 3-4 GB of my 40GB data allowance each month. This month, apparently I've used 37 GB in the first 2 weeks. There nothing to show me how, when or where I've used this extra data.

Unsupported Protocol

Hi all,Just moved to EE from BT Mobile. I use one site a lot, which the Camra site (Camra.org.uk and whatpub.com) to score my real ales and check out nearby pubs. All of a sudden, when fine under BT, it is blocked with EE due to this unsupported prot...

Resolved! How can I find out how much mobile data usage ive used over the last 12 months

I cannot see how much data I use each month as my contract is unlimited. I need to find out how much I use so I can look at future costs. Thanks for any advice you can give me.

Resolved! EE App - Data usage

Hi all,I just wanted to ask a quick question regarding the EE app.Although I have unlimited data, I received a warning notification as I have data usage alerts enabled. It appears that the EE app has used around 1.7 GB of data, despite me never using...