Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 160050 Views
  • 50 replies
  • 23 Helpful

Sudden unexpected data usage (“Apple Maps”)

My wife received a text from EE yesterday that she’d reached her (10Gb) monthly data allowance which was surprising since she never usually uses more than a fraction.The EE Customer Service rep confirmed that she’d used 9.8Gb yesterday. After further...

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Doric by Valued Contributor
  • 427 Views
  • 7 replies
  • 1 Helpful

Resolved! gift data

Where is the option to gift data?Why does this app keep changing for the worse?

Ryu013 by Visitor
  • 234 Views
  • 1 replies
  • 3 Helpful

Data usage

I have a question if anyone can answer please. Actually my monthly data is renewing every 14  date of the month . Today they are showing your package is renewing but in data they are showing 0MB . I don’t know what happened? Thank you 

ivii by Investigator
  • 184 Views
  • 1 replies
  • 3 Helpful

Hotspot and tethering

How weird is this so me and my girlfriend we both have the same EE SIM CARD I usually hotspot my ps5 and play online however today my hotspot randomly has stopped working during me playing Fortnite and now my ps5 won’t connect to my phone it keeps sa...

Itzzkaii by Visitor
  • 259 Views
  • 2 replies
  • 2 Helpful

EE network is an absolute joke!

I get near zero reception anywhere in the country, is it just me or is this network getting worse by the day?Now stuck on SOS mode (iPhone) on my mobile at the office #amazing.The best reception I have had recently was while I was abroad, on roaming!

wdcossey by Investigator
  • 259 Views
  • 1 replies
  • 2 Helpful