Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 181143 Views
  • 50 replies
  • 24 Helpful

Resolved! Unable to gift data.

 Struggling to gift data to my kids, all on the same billing account and have gifted data on the past. Any ideas why I can no longer gift data to my kids.

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Zornna by Visitor
  • 277 Views
  • 1 replies
  • 2 Helpful

Mobile data isn’t working

I’ve recently upgraded to unlimited data and it was working fine for the first two days but now I only get a few minutes of it working a day does anyone know how to help? It was fine all the time before I upgraded but now it’s just not working

RichardIV by Investigator
  • 361 Views
  • 5 replies
  • 5 Helpful

Resolved! Rocking with gifted data.

Hi guys, I have unlimited data with my EE account my 2 children have 10GB on theirs. Every month I gift 40GB to each of them giving them 50GB.  We all have a roaming pass and when we go abroad I understand I have a fair usage policy of 50GB. But what...

Resolved! Data

Can I buy data for a ee pay as you go user if I amo O2.

Reg123 by Investigator
  • 527 Views
  • 4 replies
  • 1 Helpful

Issue with Unlimited Data Plan Activation

I recently purchased the unlimited data plan and linked the SIM card with the number to the account. However, the SIM card shows no balance, and I’m unable to use mobile data. Could you please check and confirm if the plan has been correctly activate...

Problems with IPv6 on one EE SIM

I have two apparently identical EE sims in two apparently identical modems, with apparently identical settings, and with each modem being connected to an identical linux PC. Both PCs, by default, use IPv4v6 configuration. Both systems are located in ...

dbrb2 by Established Contributor
  • 485 Views
  • 3 replies
  • 3 Helpful

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

AntonD by Investigator
  • 731 Views
  • 17 replies
  • 5 Helpful

Very slow data on unlimited sim

HiWasn't sure to tag this onto another thread or start a new one but couldn't see the exact issue I'm facing so, here we are.I recently bought a 5g unlimited plan as EE had the best coverage in my area. The speed checked shows excellent outdoor and g...

Resolved! Slow browsing, loading images videos on social media

Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...

Mahmadhc by Investigator
  • 570 Views
  • 12 replies
  • 5 Helpful