Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Yes - I want to buy more data
Hi,Is there a reason why I am denied access to the 5G NR network when I have gone above my monthly data FUP? I am on an unlimited Full Works SIM only and my data is depriotised but this should not block access to 5G?
Hi,Constantly having issues with trying to enable things by texting 150. I don't get a response for TRAVEL and have no idea if the pass is on or off. ROAM gives me a generic resposne. Nothing shows in my app dashboard for any of this.How do I know...
HiI’ve searched high and low for a solution. I purchased an 8gb sim with an additional 12gb every month for 6 months. It is in date as per the small print on the envelope.I've tried looking in add ons, it’s not there.I’ve text AL to 150 with details ...
Hi, hoping to get some advice here.I have my mum’s phone on my account and I pay for it each month for her. She gets unlimited data however we are aware that when she and my dad go abroad in March, this will be limited to 50 GB due to fair usage poli...
Hello,I have been sent a message from 150 stating I can boost my data or minutes for free but when I send BOOST DATA or BOOST MINS back, the message doesn't send. Is there a way to fix this? Thanks
I’ve been using my phone to tether for work as I recently moved house and don’t yet have the internet installed, so I’ve been checking my data usage very closely. Today I’ve logged on and found I’ve now got unlimited data, which is absolutely amazing...
I would like to reduce my mobile data
Hey all,I don't really have a question. I'm only writing this to make my displeasure known with EE as a mobile data service and to warn others if you're on the UK mainland.I've been using EE in various forms since 2020 IIRC. I never remember it being...
Hi all. So moved from bt tp ee due to contract renewal , and was told it had to be done basically. Internet working fine although had an issues with Ethernet slow to activate, but was sorted with help from the community. Now I have a mobile data spee...
