Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165141 Views
  • 50 replies
  • 23 Helpful

Resolved! Constant data disconnects on multiple devices

Good evening, I have constant issues with my mobile data dropping out on my EE 4g SIM card used in A Galaxy zfold 3, usually after a few minutes of use. The only way to reinstate data is to toggle airplane mode. This started happening during January....

Resolved! QR code provider qrfy website blocked

Hi, I NEED HELP URGENTLY PLEASE there is a QR code website that I use for work and I have the same issue that only EE has started blocking access to it since yesterday. It really is effecting my company severely since you guys are the biggest provide...

Kamik by Contributor
  • 2133 Views
  • 47 replies
  • 5 Helpful

Changing plan on pay monthly

Is it possible to change a pay monthly plan to a lower one. I'm paying £35 for 40GB but that amount is not needed. Can I reduce it to a cheaper plan or can it only be increased?

Cori21 by Visitor
  • 4884 Views
  • 13 replies
  • 2 Helpful

Resolved! How to add family member

Hey I was trying to add my son to gift some data but I can’t at all find how to add him to my phone and if someone could help me that could be really helpful thanks.

Sharing data

Looking at the new s25 plans and it says about data sharing ro a family member or friend  but why would you have a friend  on the same account  as your own it doesn't make sense 

waynes4 by Valued Contributor
  • 236 Views
  • 2 replies
  • 5 Helpful