Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Wifi Calling Abroad with roam abroad pass

I'm off on holiday soon and have purchased the roam abroad pass. One of the things on the advice for travelling says "If you make any calls over WiFi Calling while abroad you'll be charged our standard international rates. To avoid these charges turn...

Resolved! Double data text. Is it a scam or real.

Received a text from EE. Double data. BT and are one family etc, reply by texting DOUBLE. Is it a scam or fr9m EE please.

EE SMS REST API

I have a remote, unattended computer which uses an EE data-only 4g connection.I'd like this system to be able to send SMS alert messages via that EE account. Is there an HTTP REST API which I can use to send (and possibly also receive) SMS messages?I...

Resolved! Date usage

Why does my bill say that my phone is almost out of its 5GB of data when the phone cannot connect to the internet?

unlimited watch data vs watch data plan?

Hi, I recently upgraded my phone with the "Full works package" that included unlimited watch data. Is this a separate product than the watch data plan? Will I be able to use data on my watch without my phone close by?

Data

I have an EE sim in a 4G operated remoteweather station.I recently topped up the sim but for some reason the data is not working, however i still receive text messages from it.I normally use o2 sims in these with no issue but there is no signal in ...

Charges for using WhatsApp audio

Would anyone know why I’m being charged for using WhatsApp audio? I have been charged around £50 quite a few months ago. I rang up to complain, but was told that because I’m ringing my son in Australia it could be using my data up if I’m not on WiFi...

Data gifting

Any ideas when I will be able to gift data to my daughter?System has been down all day and she's out of data.

Poor 4G / 5G latency and speed since moving. Network boost?

I have moved to Cambridgeshire and EE is pretty poor around here. Data is very slow and will drop out for periods of time (connected but not doing anythjng).I'm wondering if upgrading from essentials to all rounder, to get the 'network boost', will m...

purchase extra data

Hi, How can i purchase extra data since am running low on data bundles and am on a monthly contract