Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I'm currently on a SIM only contract that I'm very happy with, but my phone is quite old now and I was planning on buying a Google pixel (maybe 9a). I'm running under the assumption that I can simply put my SIM into the new phone and bing bang boom, ...
I have data to EU and USA unlimited and still the phone cannot connect
Hi all, I have a no frills unlimited plan, but I got a free samsung watch 7 with it, how can I add the watch data add on? I dont think it comes with the no frills plan, but I cant find a way to add it on.Any ideas?
HiRecently I noticed a problem with certain apps being unable to login/load completely. I contacted the companies in question and there wasn’t any issues.I even tried logging in using WiFi and it worked and also tried logging in on different devices ...
Myself and my family are new to EE, joined 2 months ago. I have 5 sims on my account, all are unlimited data, text and calls. Spend cap is set at £0 on all of them. We all keep getting texts saying "Hi from EE. Your phone usage is higher than usual. ...
So, I just moved into a new house and we don’t have any wifi so it’s been a big struggle with managing data, etc. This morning at 12:30am, my data ran out so I bought a brand new pack which redeemed and gave me my usually 43.5GB (see photos attac...
I haven't received an update yet. How long do I have to wait for an update?
Struggling to gift data to my kids, all on the same billing account and have gifted data on the past. Any ideas why I can no longer gift data to my kids.
I’ve recently upgraded to unlimited data and it was working fine for the first two days but now I only get a few minutes of it working a day does anyone know how to help? It was fine all the time before I upgraded but now it’s just not working
Hi guys, I have unlimited data with my EE account my 2 children have 10GB on theirs. Every month I gift 40GB to each of them giving them 50GB. We all have a roaming pass and when we go abroad I understand I have a fair usage policy of 50GB. But what...
