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Baileym04
Visitor

‎05-06-2026 12:24 AM

I tried to go into my tinder but for some reason since moving out it seems ee might have blocked me from certain sights

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎05-06-2026 08:15 AM

@Baileym04  if that’s via the app and cellular data that’s going to  be content lock,  You need to call customer support and with a credit card pay a refundable token to have content removed or you can go to a store with indicate photo ID and make the request to have content removed from your account there.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎05-06-2026 07:52 PM

@Baileym04 : EE's Content Lock is being applied to adult sites. Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: On PAYG you can't control Content Lock from your MyEE. Instead you need to visit Content unlock or call CS with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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