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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 206035 Views
  • 50 replies
  • 24 Helpful

IPv6 ping to router

So I gave IPv6 a try but found I could not ping my router Zyxel FWA510 I get a IP ***** but every site I try to ping me fails even with firewall disabled...why is that? thanks [Mod edit: Removed specific IPv6 address for privacy. Your technical quest...

Legacy0 by • Valued Contributor
  • 294 Views
  • 2 replies
  • 0 Helpful

Resolved! Is there a way to switch from 5g to 4g

Hi, im using a google pixel 6 pro and had 4g and it worked amazingly then i got upgraded to 5g and it has been unusable nothing loads, calls dont work and i can barely send texts

Resolved! S

Spend cap it keeps saying I’m over limit 

Resolved! Data transfer to wrong phone

I need help!  I have just combined my broadband and mobile to the app but i cannot see my second phone (daughters) and it has transferred her unlimited data add on, on to my phone number.  I tried to link her number to my account but it said it was a...

Mimi58 by • Visitor
  • 268 Views
  • 1 replies
  • 1 Helpful
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