The EE Community

Never order from ee

I am a current customer of ee for broadband which i have had loads of problems with, however i decided to order a new tv on finance which cost £419 i paid £194 straight away when i placed the order on 30th april it told me i should recieve tv by 6th ...

Resolved! Service Not Ready

Hi, I left EE for Sky with Sky advising me that they can transfer my old landline number. Then after moving across to Sky they told me they were unable to take my landline number. I need my landline number for my work. I spoke to EE and was told if I...

Resolved! Still with BT mobile - Living in Sweden - eSim Activation

Hello, I've been with BT for my pay Monthly SIM for many years, looking to downgrade the package on it to have less data as it's not needed. The issue is that BT migrated to EE at some point so I can no longer just swap my plan, I'd have to fully mov...

Abandoned order for broadband switch

Hi, I started placing an order for broaband that triggered a One Touch Switch request to my current provider (Hyperoptic) but did not complete the EE order (didn't get to the order stage of entering bank account details nor cllick on submit/confirm o...

MOVING SOON - BROADBAND 'LIVE'?

We shall be moving to a newly-built house in a couple of weeks. We shall be taking our EE hub and we know that the new address has high-speed broadband and fibre to the property, similar to our present house. The new house has an Openreach terminal w...

Re: Payment error

@Peter_W That webpage says "This site is exceeding reCAPTCHA Enterprise free quota."

OTP not arriving

Been through the topics here and like others not receiving OTPs from Natwest/RBS. For some reason only their OTPs are not hitting my number, but all other banks/OTPs from other logins arrive fine. Started after I upgraded and swapped to an e-Sim befo...

orange pension scheme

Good afternoon. I worked for Orange PCS Ltd in London between 2004-2006. I am trying to trace a pension administrator (the phone number on a letter many years ago is not working). Does anyone have an email (preferably) or phone number and details o...

Resolved! Where to see the break down of my usage

Good morning.When I log-in, at https://ee.co.uk/manage I see the option "View full usage" but it is takes me to https://ee.co.uk/plans-subscriptions/mobile"" which has no breakdown of my usage. Previously I could see my usage including how many minut...

Resolved! Samsung Voucher code not working

I received a text message today saying as I got a Samsung s26 pay monthly im eligible for the offer to get Samsung pro3 buds for £1. It gave me a code and said add it to checkout. Everytime I try it says the code is invalid.Is there anyway to just em...

The EE Community

Welcome to the EE Community

Featured Posts

Win a Pair of Tickets to the Emirates FA Cup Final

One of Brookside’s defining families returns to STV Player

Great news, DAZN is now available on your EE TV Box Pro and Edge

Community Activity