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Phone contract and sim

Im paying monthly for my phone and its contract and im going to be paying for EEs broadband i was just wondering if i could accept and switch out my current sim plan for one that is offered with the Broadband deals?

Kieranms by • Investigator
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EE cannot get my bill right

After numerous calls with what I thought would sort out my billing problems since changing from BT BB I still have problems my next bill.  After 6+ calls I thought it would be sorted as the last person I spoke to found out that the DI team (Data Inte...

trevQPK by • Established Contributor
  • 183 Views
  • 4 replies
  • 1 Helpful

Resolved! account cancelation and contract

So today I can't use EE all of a sudden because it says my account is closed, and I don't know if the contract ended. Last month, on 5th july i already told EE I wanted to terminate and give notice about it, and it was settled cause i told them I wou...

Order showing as delivered on the same day it was placed

Hi,I placed an order for an Apple MagSafe Charger this morning, 6 August. The order went through successfully but on my EE account it has already changed from placed to dispatched and now says delivered on the same day, even though nothing has been d...

M224 by • Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Woeful 5g performance in Cotgrave suddenly

What on earth has happened to 5G in my area. All of a sudden it’s unusable having been rock solid 400MPSive got my sim in an archer router and am only using Ethernet so it’s not a WiFi problem. Speeds have dropped to around 50 and the connection keep...

Flyboi65 by • Established Contributor
  • 5 Views
  • 1 replies
  • 0 Helpful

Resolved! Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Mdt765 by • Investigator
  • 120141 Views
  • 197 replies
  • 32 Helpful

Resolved! How do I get a bodged fibre install corrected?

Hi there,This is a first post- so apologies in advance if any etiquette is broken.I had the misfortune to have to upgrade to full fibre when my BT contract expired- 12 months ago!The installation process was a nightmare and took nearly six months.  I...

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