Skip to main content
Forum FAQ's

Welcome to the EE Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2153223members
1347521posts

Featured Posts

More

Community Activity

Sign In to Post

BT router upgrade

I ‘upgraded’ to the ee router from bt around a year ago, but since my house is quite large, the kit was worse than my old bt stuff (even with 3 extenders). So I was told to go back to using my old bt kit. This is fine but I still have black spots aro...

SMCD501 by • Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

We can't load this right now

I've been an EE customer for 16+ years, have used the same email address and account the entire time.Last month I tried to login to the ee app, I used to have a pass code and fingerprint recognition. For reasons unknown, it was asking me to setup the...

Order reference number issue

I placed an order for the Galaxy Z Fold 7 on Saturday 27th December I’ve entered the reference number on the confirmation email to track the order but it just keeps coming up as sorry that’s not right how can it be the wrong reference number when tha...

EE account issues following upgrading to Full Fibre

Hi, I have recently upgraded to Full Fibre from FTTC. I was told at the time of placing the order that a new account would need to be created, which I was informed would not be an issue.Since the service has been connected, I am unable to view the pr...

Resolved! Loss of Service & Compensation

Hi,Just off the phone from the "help" more EE Service frustrationBackground:I had complete loss of Service from EE from the 17th ~ 27th of NovemberWhen this initially happened I called and was ultimately told I needed a new Power Supply Unit for the ...

EE VPN

Hi all, quick question - I've got EE Cyber Security installed on my MAcBook. I can't get the VPN to turn on - a message flashed up earlier saying I'm on a public network. I'm at home and def not on public.. Anyone help?

Load more

Latest from our Blog

New EE full fibre plans

We've launched our new range of full fibre home broadband plans, which all come with the latest WiFi 7 hub. Our new plans also offer a wide variety of supporting services, including: WiFi Intelligence...

10 Comments

Our Christmas deals are live!

Looking for the ultimate Christmas gift? EE has you covered with incredible deals on the latest mobile, tech and gaming gear. From SIM-free phones and laptops to audio gadgets and gaming consoles, the...

2 Comments

Black Friday mobile deals from the UK's best network

Whether you're looking to upgrade your mobile handset, grab a tablet for the family, or treat yourself to the latest smartwatch, EE has a wide range of deals to suit every tech-related need. Offers ar...

3 Comments

EE's first ever Christmas advert has landed

It’s that time of year when early planning for Christmas starts, and whether you’re hosting or guesting, EE does more to keep you connected. With so much going on, you need a broadband or mobile conne...

1 Comments
More