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I got my Smart Hub 7 Plus router today

Hi, I got my Smart Hub 7 Plus today and plugged it in and plugged the WAN in to my OpenReach Modem and it has just been flashing orange for about 30 minutes now, I set my payment and start date to today (9th of July) and I am just wondering whether i...

XPGTomo by • Contributor
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  • 0 Helpful

two accounts

hi everyone,i’m wondering if i’m able to have 2 accounts with ee? with different emails, of course. TIA.

cobies by • Investigator
  • 20 Views
  • 1 replies
  • 0 Helpful

Smart TV and WiFi problems

I recently joined EE broadband full fibre from Sky. I have 2 smart TVs . Hubby watches TV in the living room I go to watch the TV in another room, there is often a problem with the picture either in the living room or the other room, this results in ...

Heslopali by • Investigator
  • 243 Views
  • 17 replies
  • 2 Helpful

Series Link

I moved from Sky to EE TV and am starting to think I have made a huge mistake.  I have a few programmes that I watch regularly and so I tend to record series so I don’t miss any of the series.  I have discovered today that one of these programmes has...

Moragws by • Investigator
  • 42 Views
  • 6 replies
  • 0 Helpful

Resolved! Cancelling Sim within 14 day period

Ordered sim contract 12th July, sim delivered 15th or 16th. Want to cancel (I assume from what I’ve read elsewhere that the 14 days cooling off period starts on day of delivery).1. Tried RETURN to 150 but that asked for an IMEI so could not complete....

Coverage at home has worsened

A few months ago we made the switch from Sky Mobile to EE for better mobile coverage. Initially EE was great but the past few weeks the coverage at home (Pagham, West Sussex) has degraded drastically to the point 5G and 4G is unusable for voice calls...

Roy85 by • Visitor
  • 23 Views
  • 1 replies
  • 0 Helpful

Resolved! Charge for picture message not sent

On my phone bill this month I have a charge for a picture message to a number 010020250100. Not a number I recognise and checking my messages I sent none on the date specified. Google tells me this is a scam number. How can I get EE to refund me and ...

ClareE81 by • Visitor
  • 5107 Views
  • 18 replies
  • 2 Helpful

Loud extention ringer with led,

We have moved from b.t analogue phone lines to EE full fibre digital. Need help with modernizing equipment. Louder extension with led replacement please. Any ideas please. 

EE iPad A16 WiFi £100 with broadband

Hello, I'm trying to claim the iPad A16(WiFi) for £100, this was an offer that was available if you purchased broadband over 500mbs. I have the 1.6gbs Ultimate and was told on the app chat and on a phone call that I'm eligible and I will receive a em...

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Don’t miss the 2026 Men's UEFA Champions League Final

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