Community Activity
I have been trying to activate PLAN35 via Text and it is not working
Is PLAN35 a fake plan, since I seem to be able to activate all others ?
Amended my bill
I am leaving EE because I have never paid the amount agreed in the 6 months of being with this company. I posted my old Hub back to them 2 days after I received my new upgraded Hub & have the receipt to prove this yet my bill this month after many em...
Extra charges from other companies
I have just had quite a large bill for my contract and so I looked into the bill and found a lot of external charges from other companies and I really have no idea what these are. I think I may have been scammed. Is there any way of blocking charges ...
Resolved! Plusnet transfer: Wifi Smart Hub Plus 6 certificate error (Samsung TV)
I have just been transferred from Plusnet to EE, and received an e-mail from EE to say that the broadband switchover would occur today.The EE Smart Hub Plus 6 seems to work fine with a desktop PC and laptop (both Win 11), but I cannot connect my Sams...
Problem with E router and Moto G60S phone
Hi, Just had EE broadband 900MBPS installed with Smarthub 7 plus and mostly working fine. All except a Moto G60s phone on Android 12 (newest it can run) that can't see the wifi network and obviously cannot connect to it. Also, no other local networks...
OPPO Find X9 Pro Promotion: Oppo Watch X3 (IMEI locked): Website crashed
Hi everyone,I am looking for some help from the community team regarding a promotional claim for a new phone.I bought an OPPO Find X9 Pro from EE on 14/06/2026. This was during the official promotion period to get a free OPPO Watch X3.The promotional...
Losing a customer after 20 years
I'm not one to usually use forums, but there's always a first!After 20 years of being with EE (Orange prior) I have finally had to move my mobile contract away from EE due to the grossly uncompetitive rates being offered by Sales representatives, who...
Resolved! Impossible to download latest bill
I have tried multiple ways of download ing my latest bill without success.1) Logging into the website and navigating to the Billing and Payments page just gives me endlessly bouncing dots below the Billing and Payments header. I am using a Mac with ...
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