Community Activity

Apple Watch

I’ve just upgraded my  broadband, and in the deal was an Apple Watch series 11. The question is, at the end of the contract, does the watch become mine or remains on loan like the equipment. I’ll be paying £30 a month for watch, it’s a question I for...

robh661 by Established Contributor
  • 3 Views
  • 0 replies
  • 0 Helpful

Removing loyalty discount with fandf

I have been a long-standing customer of Orange and now EE, but unfortunately my recent experience has left me extremely disappointed and frustrated.I upgraded to a SIM-only contract through the EE app and kept screenshots/photos of the upgrade detail...

what the bloody hell is going on with sky channels on ee tv box?

Hello,I haven't checked the sky sports channels in a while but all of them are juddering like crazy..i tried the enabling / disabling the match tv hz setting and also the box is up to date. this is one of the add-on boxes not the tv pro but wth is go...

bigsteve47 by Established Contributor
  • 23 Views
  • 1 replies
  • 0 Helpful

Coverage in Twinbrook and Derriaghy

Update: 11 June 2026  Over the past few weeks, we have experienced a slight delay accessing the area, to install the transmission needed to integrate the mast onto the network. Barring any further unforeseen circumstances, we expect all work to b...

Christopher_G by EE Community Support Team
  • 3430 Views
  • 17 replies
  • 4 Helpful

Anytime upgrade confusion with Flex

Looking to upgrade my phone which I can do for £0 as I'm in the latter part of my contract. When I look at the upgrade options and price breakdown, it says Anytime Upgrade £0 - does that mean I have the anytime upgrade option added to my new contract...

best option for a cruise (numerous countries in Europe)

Didnt take much notice renewal tbh, and I've found that don't have roaming included, yet SIM cards from other networks in family 1/2 the price do!What's the best option when on a cruise to numerous countries? I'm not talking when on actual ship in se...

MrA11 by Contributor
  • 14 Views
  • 2 replies
  • 0 Helpful

Resolved! Mobile app

I am having problems loggin to my mobile app. I have tried uninstalling and reinstalled the app 5 times. I have also tried resetting my password and given security codes to sign in yet when I try it on my mobile app it stops me getting in then return...

DJGAZZA by Established Contributor
  • 130 Views
  • 8 replies
  • 0 Helpful

Data working, but NO calls or SMS / verification codes

Hi,My mobile data works fine and I have an active pack, but Voice and SMS are completely down:* Callers hear a busy tone when calling me.* I cannot receive any SMS or OTP verification codes from third-party apps.I’ve already tried restarting, togglin...

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Don’t miss the 2026 Men's UEFA Champions League Final

  The biggest night in European football is nearly here and it’s one you won’t want to miss. TNT Sports subscribers can watch as PSG take on Arsenal, live from 3pm on TNT Sports, via the TV Guide (TN...

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