Community Activity
Billing for New EE broadband customer
I have just switched over to EE broadband from BT. I have an email to say my first bill is ready to look at all I need to do is click on view my bill. The info says to click on Manage - it then says click on billing. I have followed that on my laptop...
Credit Balance
My balance is saying I have £75 but my monthly bundle hasn’t renewed and when I try to renew it it is asking for a card payment. Grateful for any help.
Gaming pass
I received a free 6 month games pass with my new EE broadband contract. I don’t use this service so gifted the pass to a friend. The pass has now expired, and they are wanting to set up a new subscription. The only option they have is to go to EE to ...
Admin password recovery
Hello. I have changed admin pass for my hub and now while trying to change setting I forgot what it was. I can’t use the one originally displayed. How to recover?
Lost phone block sim
Can’t get in touch with ee but need to block sim
new plan not working
hello, i am an existing EE customer and have bought an EE pay as you go 20GB sim plan. today i recieved a new SIM card in the mail. is there a possibility i am able to keep my pre existing phone number? also, the EE website says i dont have any ongoi...
I changed the 50 GB per month service to unlimited service
I haven't received an update yet. How long do I have to wait for an update?
"You're in a queue" message upon opening EE app?
Has anyone seen this before? I mean, the message is obviously self-explanatory, it just feels kind of weird seeing it.
If its this bad for new customers then existing customer should run
I am amazed at the lack of customer service that EE provide. As a new customer I do not want the red carpet rolling out. I just want clear answers as to when I will be finally switched on?EE claim that my flat does not have a fibre connection yet loo...
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