Sim activation problem

plivj · ‎12-08-2026

I bought new sim payg for £13.5 that includes 500 minutes, unlimited texts and 75GB of data. To activate I need to make a call or send a text but I can’t do any of that that because the balance is 0.

i don’t want to top up because I already paid , what should I do ?

XRaySpeX · ‎13-08-2026

@plivj : Your £13.50 should have bought your Pack, from which you should be able to make calls or texts, leaving your balance at £0. When did you get it? It may take to next day to come into effect.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

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Northerner · ‎13-08-2026

Hi @plivj

Are you in the UK.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

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