If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi there,This is my first post. Hoping the community can help me out with my problem.I had a 2 year contract with EE and in November 2025 when it ended, I decided to convert it to PAYG, cleared my final bill. I have not been in the UK for a while. T...
I recently signed up for the £10 PAYG saver plan (which renews every £30 days). However, I’m being charged an additional £10 a week, despite hardly using my phone. Please can you explain the above for me?
There is no way to send a msg on the website........even 150 says I have no credit.........A call on a land line goes into bing-bong music & "all operators are busy ". I've bought a Tesco sim.....
********[Mod Edit: Voucher code removed. Please don't post personal details on public forum!]
I have the £1 plan. Where can I find my free earned addons on the website? The App doesn't work at all (literally cannot load after log in), and there is a page somewhere on the website that has all my free addons, minutes, data, texts, but I can't...
I can’t seem to find the option for recurring top up. I used to have one, but since the old bank card expired the option has seemed to have disappeared.
I’ve purchased a £10 saver plan on EE after getting my new EE SIM card in a supermarket on April 24.My card’s billing details showed I’ve paid for it but the plan is no where activated. Have also got an email confirming the plan.Texted 150 and it say...
The EE app wasn't working for the 4th time this month I finally gave up and went online to your website to add on £15 credit But ended up buying a whole new plan? Now I'm getting 5GB instead of 25GB. I then bought the 25GB plan for £13.50 but have to...
Is there a way to view the acquired data boost quantity in the EE web portal, for the legacy packs(3 plans for 512MB).The current tile is not helpful at allboost tileEver since a large chunk of the previous web portal page was gutted out, nothing see...
may I get emergency data
