If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I ordered the £15 sim, money has been taken, sim never arrived. So I will be getting a sim from another supplier now. But what happens with my £15 I paid? Do I get a refund? And when? As the EE sim will never be activated. Frustrated that EE don’t ha...
Hi, I have a problem with my number phone. I am in Poland now but my friends from Uk can't call me, my number does not match. Please help
Hello, I made a top-up using text msg accessing my card, and mistakly I follow this by a (switch to pay by card monthly). this was cancelled the current pack (which was just topped up) and activate the new one, so I lost the money that was charged fo...
Hi there,I was on pay monthly and I had fixed spend cap at £0. My contract has ended and migrated to pay as you go. Looks like I can’t use the top up as as spend cap was set at £0.
Hello,I hope you are well.Recently I traveled to a country that does not support EE and I could not send text messages to 150 not calls. I am looking for a way to use my voucher code to recharge my SIM card online. If I don't use it for 2-3 days, it ...
I've been trying speak to someone regarding a disconnected sim what do you have to do none ofthe options relate to what I need
Good Morning my phone was turned off before Christmas by EE I have tried every thing I know to get it turned back on but to no avail There is £30 credit in it they say phone 150 on my phone but it is turned off so can not ring any one ...
