We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Just noticed a label description for the £35.00 as -1024KB - via the EE web mobile pack subscription dashboard.-1024KB-label description
@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher
HellloOn the 19/03 I topped up my Pack with £15 to roll it over. Got the confirmation through the mobile. Today I tried sending a text message (it would not go through) after checking around I have discovered that my credit is at £0. So the top-up...
Hello I need some urgent help. I bought new sim. I tried to contact customer service, restarted phone and tried everything it was 10 pounds sim but balance is 0 unable to call or text anyone. Watched many videos but don't know how should I fix this. ...
I want to add a extra add ons, so I can use data in Europe. I accidentally pressed the wrong pack which is PACK10.This isn't Euro data, this just changes my subscription. I haven't pressed 'YES' to buy the pack.How do I cancel this text alert so I ca...
How long does the £5 pack last
I have purchased a EE SIM card from Tesco, but the SIM card doesn’t seem to work ? I have put it in two different phones to try and get it started but nothing ? I purchased £10 credit to top up but can’t call and can’t use the number to get codes etc...
There seems to be some information that is 'left out/missing' when I make use of AL to 150, or even get reminder texts for allowances; payg pack. There doesn't seem to be a value for rollover data in the service text-marked out in red in the screengr...
Hi. I cannot add data pack or use my credit to purchase an add on. Gives me an error. Could be that my sim was deactivated? I have around £13 pounds credit on it. I am abroad but cannot contact ee. I am trying to purchase data so i can use the sim ...
