We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Just topped up my account. Had a strange message as well as confirmation. Think my phone has been hacked or something. As I can’t make most calls. Can’t contact support or any helpline. Had a few messages about roaming abroad. I’ve never req...
Good evening! My husband accidentally topped up my balance twice; he was supposed to pay for his own number. We didn’t make it to the mobile store in time. How can we resolve this issue online? Thank you!
I left ee to another provider and i had a topup vesta monthly how can i stop it after i left?
I have made a payment on line for my PAYG phone and have received a email saying the top up was successful but on my EE account it says the following 'Data left -We can't show your data right now. Refresh or come back later when we've fixed things.' ...
I have just put an old EE sim into my mobile, the sim hasn't been used for a while. I added £5 credit, main thing I need is for receiving sms. I received all the automated sms from EE, but I used my other mobile / number to text the EE number and no...
I sent a PAC request to 65075, but the PAC I received was incorrect. I would also like to request a refund.
(I am porting to another network) hi! I just wanted to know if the unused credits in my EE mobile app will get refunded! I tried calling EE, they said that within 8 days of porting the SIM, the funds will be refunded but on community, it says that th...
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
Hi, I'm writing with a quick query: I've been out of the UK for almost 6 months, and am fearful of losing the Orange/EE number that I've had for 20 years. I'll next be in the UK in about a month's time. Is there anything I could do to ensure that I d...
