Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3301 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 7838 Views
  • 9 replies
  • 11 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16831 Views
  • 0 replies
  • 6 Helpful

Resolved! Cant top up on phone or website

Hi,Have been trying to top up my phone for 2 days now. Website says some errors have occurred after I press “pay” however my information is all correct and I have tried two different U.K. bank cards. I also tried calling 150 and when I got to payment...

ponki by • Investigator
  • 2369 Views
  • 9 replies
  • 1 Helpful

EE fix your web

I’ve been studying abroad for the past year and everytime I want to top up to buy a plan or add ons the web magically stops working, this is monthly or even weekly. The college has bad WiFi signal so I have to use data a lot, hence me wanting to buy ...

SunsSune by • Visitor
  • 284 Views
  • 1 replies
  • 0 Helpful

Resolved! A random 40 p charge

I topped myself up 10£ then two days after it says I don't have enough money for my next plan and then I checked and then I was randomly 40 p short of 10£ and it won't say why it randomly took 40 p. 

5866.png
oscar40 by • Visitor
  • 333 Views
  • 2 replies
  • 1 Helpful

Resolved! Top up

I topped up my EE Pay As You Go account online by card (£10) and need an official receipt or invoice for my employer's expense claim. Is it possible to obtain a receipt/invoice for a PAYG top-up, and if so, where can I download it?

Resolved! Ending of... Legacy £1 weekly pay as you go

Even though I had credit and had a message from EE reminding me to have credit. Ee failed to take the £1 and appears to have closed my plan, which then cost me £2.60 because I made a couple phone calls and some text messages. All this so far beating ...

Resolved! Switched to paying from credit but DDs still being taken

I've built up a crazy amount of credit, but was refused a refund in store. So, I switched my billing preference from auto top-up by Direct Debit to the 'pay with credit' option, even though it's going to take literally years to use up.However, the DD...

Resolved! ontopup is a scam company

EE you have had so many complaints about ontopup but you still use them and your logo still on their main page. You know they are miss selling customers a one time top up an then customers are having multiple payments took out over time. Why are you ...

Woodz6 by • Investigator
  • 15636 Views
  • 23 replies
  • 12 Helpful