Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1415 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1953 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26521 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14130 Views
  • 0 replies
  • 6 Helpful

I need help

 Not working I try get data but say error message wait teach 

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jenny_79 by Established Contributor
  • 301 Views
  • 3 replies
  • 2 Helpful

Resolved! Unlink a product

I want to remove a number that was linked to my account that is no longer in use. I cant find an option in the app or online. Its a pay as you go number not one of my contracts. Does anyone know how to do this please? 

My mobile Tesco top up.

Can I check as I bought a new phone which I registered with EE  but it was from Tesco and I have to top up with tesco but I am confused now do I need to do that. How do I get the free texts allocated to me via EE?  

CurtisJL by Explorer
  • 624 Views
  • 3 replies
  • 5 Helpful

Vodafone

Hi ho it's off too vodafone I go had enough 

Gary228 by Explorer
  • 255 Views
  • 2 replies
  • 1 Helpful

Resolved! Sim

Hi my SIM is deactivated do I just top up as it's not allowing me to call to chat 

225Gary by Visitor
  • 209 Views
  • 1 replies
  • 2 Helpful

Recurring top-up - how do I change these

I have a top-up SIM and for some reason EE is taking two or even three monthly top-ups from my card. While I can see these in my monthly history, there seems to be no way to cancel the duplication. As a result I have £150 and growing credit. The webs...

DG1232 by Visitor
  • 175 Views
  • 1 replies
  • 0 Helpful