We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have £10 of credit but it won’t let me buy a £10 bundle. Can anyone help please?.It comes up with an error message when I try to use the credit.
I am subscribed to the £10 pay as you go subscription pack, I have reoccurring payments come out each month to cover this. It says that I have a 10% discount because of this yet I have never had any discounts and I’ve been subscribed for over a year....
Won’t let me buy a new plan pack and my signal is bad when on calls keep breaking out but it show full 4 bar in my ohone
hi, I’m pay as you go customer. How can I change address in my account.thank you
I've top up my phone but my plan hasn't automatically renewed
Hi all. I am a new EE payg sim only customer. I bought a £10 package. My sim card has arrived. I plugged it into my phone. My old number has also been moved to my new line. I can only make emergency calls. Why isn't my package loading? How can I solv...
I've just bought a new sim from EE and topped up £15. On the cover of the SIM card it states 'Was 25GB now 75GB every month for 6 months' but when I check the balance it is only 25GB can anyone advise. Thanks.
Topped up 10 pound, no data, calls, etcFirst time with ee, am I doing something wrong as there's no data etc showing on my ee app, any help appreciated
Hi, I am using a work phone purely to text clients about emails we have sent them. I may need to call occasionally but it's mostly just for very occasional texts. My boss purchased a £10 20gb (summer deal) pay as you go plan but we do not want to hav...
I’ve topped up with £20 buts it not giving me any data to use?
