If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hello, please i have a topup voucher pin and i couldn't topup my balance because i'm currently abroad i contacted Facebook support page and they didn't care to reply to my messagesI couldn't send message to 150 because i'm abroad, how to put the vouc...
Hi I added £10 credit to my account to renew my pack but it hasn't , any solutions would be appreciated.
By mistake top up my pay as you go sim and transfer this to home data allowance, however I want to use this for roaming data. Is there any way to transfer this to my credit again?
Hello I have got free calls but it won't let me make calls
Hi, I,ve tried several times over the last few days to top up money onto my phone but won't let me when i type in my number. Keep getting the message - We're not able to accept payments to that number, Please try again. I've topped up several times b...
Hi I recently bought a £10 subscription pack and was wondering why I can’t use the pack. Do I have to put money on top up to use it?
How can I add 10£ without credit card details please ?can I pay by Apple pay or transfer ?
I rang today to top up £15 and chose the option for 25gb data, however I have received no data and I can't get hold of anyone on customer services. Does anyone have any suggestions? Thank you!
I was charged twice yesterday for voicemail roaming when all I was trying to do was get rid of the notification, didn’t even want to listen to the message. Can I get at least one of these charges back? Was £1.80 each time
Once you receive the sim card subscription pack in the mail how do you activate it if you are putting it in an internet hotspot device and not a phone that can make phone calls or send texts?
