If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I can’t seem to find the option for recurring top up. I used to have one, but since the old bank card expired the option has seemed to have disappeared.
I’ve purchased a £10 saver plan on EE after getting my new EE SIM card in a supermarket on April 24.My card’s billing details showed I’ve paid for it but the plan is no where activated. Have also got an email confirming the plan.Texted 150 and it say...
The EE app wasn't working for the 4th time this month I finally gave up and went online to your website to add on £15 credit But ended up buying a whole new plan? Now I'm getting 5GB instead of 25GB. I then bought the 25GB plan for £13.50 but have to...
Is there a way to view the acquired data boost quantity in the EE web portal, for the legacy packs(3 plans for 512MB).The current tile is not helpful at allEver since a large chunk of the previous web portal page was gutted out, nothing seems to disp...
may I get emergency data
Hello, I got a pay as you go phone and of course I paid the that day payment, later on I was told I'd get a refund due to not being able to verify my id. I haven't gotten the refund but my id is now verified. Would this lead to the phone being deliv...
My pack was due to renew today, so I've topped up this morning but it is just showing as credit and not renewing my pack. How do I sort it?
Hello,Recently when I try to top up via 150 (like I have done for over 10 years) when I select the top up option I get redirected to a sales team due to an "available offer". The first time I told the agent I wasn't interested, he helped top up my ph...
I keep getting text messages informing me that I need an add-on pack if I want to use data on my phone.I don't want to use data on my phone so I texted STOP to 1234.I received a text saying this number was no longer in operation and to use 2040.I tex...
