Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12134 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 8861 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 31114 Views
  • 25 replies
  • 21 Helpful

Resolved! Re: Packs

I am having exactly the same issue. My PAYG SIM is in an iphone and that's not helping.I tried to apply the £10 subscription pack via topup. The £10 payment from my card was taken and added to my PAYG account, however the £10 subscription pack purcha...

Resolved! looking for a Esim on pay as you go

Hi All, I have been passed about and been offered a Esim on pay as you go! is this possible. I applied for a sim deal on pay monthly and got declined but was then promised that I can get a pay as you go SIM card and then call 150 to change this to a ...

Ukraine sudden price change - free to £5 per 15mb

I’m quite upset. I live in Ukraine and my phone has given me free data for almost two years, which is vital to me with local networks patchy. It has just been cut with no warning. I would be happy to pay for the connection it’s not about it being fre...

Resolved! Apple Watch

how do i link my apple watch to my pay as you go account? Can this be done or do i need a contract? Every time i try on my watch or phone it just says failed 路‍

Blaze88 by Visitor
  • 131 Views
  • 2 replies
  • 3 Helpful

Auto renew pack

Hi My £20 pack didn’t start automatically even though I had money in my account. I need to start RIGHT NOW! ASAP I can’t work because I have no internet 

Shimul26 by Visitor
  • 123 Views
  • 2 replies
  • 1 Helpful

Can’t top up

It says that I need to link a phone to my account but when I do it then says that phone is linked to a different account. But the account that they’re talking about is the very one that I’m logged into. Which I am trying to top up? I don’t know what ...

Are EE PAYG phones now given a poorer service ?

Back in the mists of time when the world was Orange (remember them ?)  and phones were analogue before 2G started I got an Orange SIM card and all was well.  I do PAYG as quite honestly if I make 2 calls a month, receive 6 and send 10 texts I am doin...

minorman by Visitor
  • 167 Views
  • 2 replies
  • 2 Helpful

Wrong subscription pack received

Hi all,I’ve selected the £10, 20 GB pack. But when I activate my sim today, it has 8GB only instead of  20GB. I am curious if there is any mistake taken? Thanks for reply. 

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