If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I wish to keep my mobile number although I won’t be using it for some time. I believe that the number must be used within a 90 day period or the mobile number is reassigned. Do I have to physically make a txt or a call before the 90 days pass or will...
I use 2 x sim cards for work and streaming dongles. when i come to manually top up, your app doesn't work as it should (never has) and if i use you website it ALWAYS crashes and shows error messages. its VERY HARD WORK just to top up. Feel free to ge...
I had a pay as you go plan for around 6 months or so. £15 per month. I then discovered I had some data left from another pay as you go I was on so I let EE expire and I put a second SIM I my phone to use that up. So I hadn't renewed EE for about 6 we...
Can I ask when it comes to topping up with a debit card auto topping a subscription how well does it work for people?
I am also PAYG - I have added a new sim plan to my account. Do you know if I can transfer my other number to the new sim plan - I ordered a new sim plan without upgrading by mistake and its given me a different number
The web page that allows me to enter a credit card will not permit me to enter card details for a US credit card. Please fix this.
hiive had a EE payg number for 28 years, it was occasionally used until earlier this year, ive switched phone on today and it says no signal, can i get the number back?
So im new to EE I Keep seeing subscription packs and I bought the £15 one sense unlimited texts and calls are useful I keep hearing from people who try to renew it but were unable to even if they have enough money or credit So can I ask if I stop a r...
No one has been able to help me to solve the issue yet even EE!!!It’s been a long time I cannot top up my balance and I have tried everything what I have been told by the community, EE and other advisors.
