Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! change plan

can you advise pay as you go options

Cannot receive calls while abroad

Dear sir Iam abroad I can’t receive any call or txt message my number 0********** do I need top pop or not ? [Mod edit: Removed phone number, edited title]

Resolved! Buy two 30-day plan (£12 or above) (??????)- you get your 2GB Free Boost

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/ee-free-boostsTHERE ARE NO £12 PLANS !!! So if you buy a £10 plan you lose all your boosts? You have to purchase plans £15 and higher ???____________With our new plans, you'll keep getting Fre...

Resolved! Account Closed

Hello, hope all is well,I believe I was on PAYG, and there was still money in my account.I opened the EE app today and found a banner saying:"Your account is now closedRemember to pay your final bill. If you make a late payment, then it can affect yo...

Resolved! 30 day saver

I have a 30 day saver plan, however I need the same plan for my child. Can I order another sim 30 day saver plan gor my child using my existing email address and will my child’s account show up on my account?

Resolved! Cant dial out

Hi. A few months ago I was advised by an EE salesperson to change from my plan to pay as you go, since then I have not been able to dial out. Yes there is plenty of credit. I can’t even dial 150, it just says ‘not allowed’. I recently spent 40 minute...

Payments

i would like to change the date my bill is due because of a change in financial circumstances

My EE line is not registered on network

My EE line is not registered on network and I just topped up 5£ data not knowing. Please how do I register my line on network [Mod edit: add title]

Resolved! PAYG - top up history dashboard - vanished?

Has anyone else noticed the PAYG top up history dashboard disappearing? There use to be a dashboard that displayed when the last top up was and for how much, through the EE website portal

Resolved! charges while in the EU, PAYG and no plan

I have a dumb phone with a little credit for PAYG and no plan (I use it rarely, for sms mainly, no data!).I am going to Italy, and I am very confused with "roaming" :will I need to pay a daily charge whenever I switch it on and it connects to the loc...