We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Why are calls from my number barred?
I travel regularly between UK & South Africa & I top up so that my uk phone number does not become dormant. I buy a pack when in UK for my dual SIM card but would it be possible for me to top up my wife’s phone if she buys a EE SIM card for her phone...
Hi I'm trying to get a date add on but eveytime I try it says we can do this right now please try again later
Had to top up twice on my work phone device today both credits have been removed from my bank account but only one had showing up to top up the phone what's the best way to contact about getting refund for first credit that seems to have disappeared,...
Hello My inter connect has not worked well I have called many time but still its not been fixed it.
Topped up £15 yesterday usually it's a case of top up and use as needed However it's taken the money and say I have no credit? Wheres it gone?
I purchased a 12 month Connected Data SIM card some time ago and then continued to use it on a £5 a month payment basis. As Roaming is no longer free in the EU and I will be in Europe for a month, I would like to pause my renewal payment for next mon...
Hi I recently topped up with 10 quid credit and it automatically renewed it self as soon as I topped up I was planning to purchase something with it can it be refunded back as credit
I recently cancelled my £15 subscription pack and decided to rejoin but it wont allow me to buy any packs. I cant top up my credit or buy the pack with my card. When i try buying with my card it says this error:Sorry, we were unable to complete your ...
How can I request a full or part refund of the credit in my EE account? I'm using the pay as you go service.Thanks, HH
