New sim issue

[Dannyboi22]

So I order a ee sim pay as you go. put my pac code in to keep my old number. A few days it’s come. I’ve put it in my phone and it’s a different phone number. I can’t call or text. Looked on my account and it’s says £0.00 text 150 and my balance is £0.00 what the hell is going on. It said the sim would be ready to use right away! This is a joke already! 

[Schockwave]

@Dannyboi22 , have you actually given EE your PAC code? When did you do this?

The number in your phone will be a temporary one, have you received a text from EE to say transfer all complete?

Try rebooting your phone. Also, please check that the SIM card from your previous network is now offline if you can, as this will let you know that it has completed, the transfer.