"I have £10 credit on my EE Pay As You Go SIM, but I can't make calls or send te

Dav123 · ‎31-05-2026

"I have £10 credit on my EE Pay As You Go SIM, but I can't make calls or send texts. Could you please check if there are any restrictions on my account and help restore my service?"

Northerner · ‎31-05-2026

Hi

You'll need to speak to EE CS on 150. There is no account access on these forums.

When was the last time you made a chargeable call or text.
Have you tried restarting your device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎31-05-2026

Hi

You'll need to speak to EE CS on 150. There is no account access on these forums.

When was the last time you made a chargeable call or text.
Have you tried restarting your device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎31-05-2026

Are you in UK?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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