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£10 a month plan (bought with the sim) and I can't setup reoccurring payments

shereehall1956
Visitor

‎04-06-2026 01:14 PM

To make it simple, I don't want to renew with credit every time, I want to setup with bank card. I've set the bank card up because I had to top up my credit by £10. But now when trying to setup reoccurring payments, I get the response in the second photo.

 

Screenshot 2026-06-04 at 13.13.01.png

 

 

Screenshot 2026-06-04 at 13.12.07.png

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎04-06-2026 01:27 PM

Show us where you clicked to get that response in the second photo.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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0 Helpful