Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12133 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 8861 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 31107 Views
  • 25 replies
  • 21 Helpful

Resolved! Pending boosts

Hi,I am a pay as you go customer and my free boosts are showing as pending, how do I get them activated?Thanks

Resolved! packs

Why is the no longer a £5 pack, I am only a small user a£5 pack is fine for me. 

Ian92 by Contributor
  • 187 Views
  • 5 replies
  • 3 Helpful

Can’t use my £15 credit to buy Pack15

Hello,I previously subscribed to a £40 unli data, call and sms with a pay as you go sim. When it expired, I want to buy a cheaper pack which is PACK15. I already £15 credit on my account. However, when I texted 150 “PACK15” it replied “To buy your £1...

chrlntn by Visitor
  • 141 Views
  • 1 replies
  • 1 Helpful

Resolved! Costs for Making calls in Switzerland

Hello I'm trying to understand what calls/texts will cost when I'm in Switzerland next week. I will mainly be calling my wife and children who will be with me and are with EE on a monthly subscription deal. I've searched the EE Web site but I'm still...

philmeup by Visitor
  • 114 Views
  • 1 replies
  • 1 Helpful

SIM card pack

Hello ive ordered my SIM card and a £30 pack but the pack isn’t there and my money was taken from my bank account