If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Does anyone know where to get E top-up card ? to be ordered online or over the phone.
Hi all,looking for some info - I paid for a PAYG tariff online when ordering my sim, got a STAC code from my old provider and when my sim came it wasn’t loaded with my tariff and I had to top up. What could the issue be? thanks in advance!
Please excuse the click-bait style title.My PAYG SIM-only package always auto renews on 7th of every month, but this 7th October it didn't. There is no problem with the debit card or the bank.On the same day, 7th October, EE messaged me the following...
im having the same problem.try to top up and says that its some errors and just dont let me top up.Any solution?
Hello, I wrongly changed my PAYG plan, and it the new PAYG plan will start next week. How can I change this wrongly subscribed plan before it starts next week? I would like to continue using my original PAYG plan. Thanks.
I am a Pay As You Go customer and I'm looking into the various top-up methods.Could you please confirm whether Pay As You Go accounts can be topped up using the 'Pay by bank transfer' option, which is available for mobile bill payments?If this method...
I have ordered the saver sim (30 day renewal pack) twice, the first time they cancelled it on my behalf as it didn’t arrive for 10 days, this time it’s taken the money. I got a confirmation screen but no email? I also can’t track the sim, it is an in...
Hi, I ordered a pay as you go SIM card with 20GB data, received it today and it says 8GB data can you help me pls. Thank you.
Hello,I accidentally turned off auto-renew on my £20 Pay As You Go pack which originally came with the 100GB promotional bonus.My pack is still active until the day after tomorrow.Could you please reactivate auto-renew for the same £20 pack and make ...
