I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
Hi all,looking for some info - I paid for a PAYG tariff online when ordering my sim, got a STAC code from my old provider and when my sim came it wasn’t loaded with my tariff and I had to top up. What could the issue be? thanks in advance!
Please excuse the click-bait style title.My PAYG SIM-only package always auto renews on 7th of every month, but this 7th October it didn't. There is no problem with the debit card or the bank.On the same day, 7th October, EE messaged me the following...
Hello, I wrongly changed my PAYG plan, and it the new PAYG plan will start next week. How can I change this wrongly subscribed plan before it starts next week? I would like to continue using my original PAYG plan. Thanks.
I am a Pay As You Go customer and I'm looking into the various top-up methods.Could you please confirm whether Pay As You Go accounts can be topped up using the 'Pay by bank transfer' option, which is available for mobile bill payments?If this method...
I have ordered the saver sim (30 day renewal pack) twice, the first time they cancelled it on my behalf as it didn’t arrive for 10 days, this time it’s taken the money. I got a confirmation screen but no email? I also can’t track the sim, it is an in...
