Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12698 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9071 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

The UK's No1 Network.jpg
LAURA_MCW by Former EE Community Manager
  • 34540 Views
  • 25 replies
  • 21 Helpful

Recent usage

HiI am a pay as you go customer. How do i check my recent usage and payment history? I cannot see anything in the app or the website.TIA.    

Sim card in cameras

I have 2 cameras for keeping an eye on livestock. The first one I fitted I have a £10 monthly subscription. My second one just recently fitted I just put £10 on my card so I could use it. When I try to ceeck my balance on my account I can onlky see t...

JR1956 by Investigator
  • 103 Views
  • 1 replies
  • 0 Helpful

PAYG sim

Hi, Ordered a PAYG sim, just received it and need to add credit. I put the sim in my spare phone to activate, instructions require me to create an account but I don't have any credit so surprise surprise I can't create an account. Tried looking on li...

tcjjsek by Visitor
  • 114 Views
  • 1 replies
  • 0 Helpful

Resolved! Bundle

How do I change my balance of £30 to a £30 bundle deal 

SIM for lift emergency line

Our block is changing the lift emergency line to a GSM system which needs a SIM card.  Our suppliers are saying we need one on a contract for £10 a month, whereas PAYG seems a no-brainer to me.  I'd be surprised if it made more than half a dozen call...

dw3305 by Explorer
  • 124 Views
  • 3 replies
  • 3 Helpful

Unable to register sim card

Just got my new EE Pay as you Go sim card. Created a new account, went to register the sim and in a loop trying to register the sim. Constantly being told unable to register the sim card. Any ideas?

cwuk100 by Explorer
  • 618 Views
  • 8 replies
  • 0 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

The UK's No1 Network.jpg
LAURA_MCW by Former EE Community Manager
  • 34540 Views
  • 25 replies
  • 21 Helpful