If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
My balance is 35 bounds and I’m waited for one day and till now the data is not working so how much should I pay more than that is that normal??!!!!
Hi, I am writing to check if my phone number is still active after being inactive for some time. I purchased the SIM card in 2021, but I haven’t used it since 2023. Therefore, I was wondering if this number will still be functional when I return to t...
I have two accounts with EE. Both of them are Pay as you go.The older one seems to have a problem. I cannot top up my telephone number. I have tried for week:"We're not able to accept payments to that number. Please try again." I have tried to top up...
Hello, I usually have an automatic payment each month for £10 for minutes, texts and data. However I have ran out minutes and wanted to add extra. When I first tried I got a message saying my balance was £492, I added £5 which took my balance to £497...
I have been using my PAYG SIM card from EE since last year, regularly topping it up. Upon returning from the UK to Taiwan, the SIM functioned correctly by manually selecting the local network, allowing me to make and receive calls and send messages, ...
This is the 4th time this has happened now. And I guess there's still no solution?
Hi folks,So I've had a SIM card for years with ee. I live abroad and use it when I'm home for local service - it's also the number on all of my bank accounts etc in the UK. I've just realised that it's no longer connected to my account and when I try...
Hi I live outside the UK, my EE card has been unused for a long time, now I can't call from it, what can I do?
hellolong time not used my number. from march.I undesrstand that now is december. but maybe is it possible to renew number? I would like to pay balance but I cant do this.Am I lost number?
pay&go top up unsuccessful even though i have put on plenty of credit. Tried texting NOW, PACK15 nothing works
