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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3151 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 6091 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16333 Views
  • 0 replies
  • 6 Helpful

PAYG SIM HIBERNATION (?)

My PAYG sim is not working maeby is Hibernate? I top up nothing has changes What to do? I am in Italy at the moment.  Thanks

Transferring my number and my £20 payg

Hi guys,so I recently decided to move to ee. I bought a payg pack the £20 which gives you an extra 40gb data.I decided to also transfer my number online when buying the pack as it gave me the option to.today I recieved my pack at 2pm.I currently have...

Adnan7861 by • Valued Contributor
  • 2036 Views
  • 28 replies
  • 2 Helpful

I've used data but it isn't showing

I've got £10/5GB pack, and I got the app. I had 20GB (because of the extra 15GB) available in my account, and I used some. My phone says I've used just over 19 megabytes but the app and website still shows 20GB left. I saw others with this problem bu...

Refund a subscription pack

Hi, I bought a 10 pounds subscription pack and it's going to be started in Jan 8th after my previous pack ended.But I want to change my pack because it has little data. So I want to ask you if I could get a refund my subscription pack that's not star...

Soeunkim by • Visitor
  • 1237 Views
  • 2 replies
  • 0 Helpful

HELP

I have just bught £15 of credit but only toped it up so how do i tansfear jt to pay for a top up as you go pack and if i cart can u refund it?!

Urgent Credit

Yesterday I have top up my phone with €10, and today I have received a message that I don’t have credit.Please can you sort this out for me, it’s urgent. Thank you 

Karina19 by • Explorer
  • 456 Views
  • 2 replies
  • 1 Helpful

Resolved! Payg sim

Hiordered a £10 payg sim but it’s not showing £10 credit. The leaflet says they will add it to the balance in the next couple of days. If I top up now, will this affect the original £10 I paid for the sim?thanks

Gorselea by • Visitor
  • 501 Views
  • 1 replies
  • 1 Helpful

Pay as you go

I have just finished my contract and now switched to pay as you go, but I don’t know how I top up my phone? How do I get a pay as you go deal but use my old number? 

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