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Sim card deactivated

Behro
Investigator
Investigator

I just realized my sim has been deactivated. I there a way I can reactivated after the 270 days payg window? 


 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Behro  No you’ve relinquished the number by not getting it reactivated within the time period given.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Behro  No you’ve relinquished the number by not getting it reactivated within the time period given.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

Is there no way that I can get it reactivated? It was actually connected to my paypal so I won't be able to get messages when I want to log-in. 

XRaySpeX
EE Community Star
EE Community Star

No way! You've left it unused for too long.

EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months period of grace to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Oh no! But how will I access my bank then. As it has been only a few days after the grace period  is there like NO WAY to make an exception? 

XRaySpeX
EE Community Star
EE Community Star

This public user discussion forum can't make exceptions but you can try persuading CS as it's only a few days only.

Surely there must be a way with your bank & PayPal to change your registered mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP