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No data on topped up SIM

rasppi
Visitor

‎08-02-2023 05:32 PM

I've just topped up a SIM card for use in a ZTE dongle. It all looks to be connecing okay, the dongle is being allocated an IP address but there's no internet. When I look on EE mobile it says I have credit but under "Your allowances" it states 0MB of 0MB left. Under current pack it just says "System Failure". How do I get some data allowance on the SIM ?

1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎08-02-2023 06:13 PM

@rasppi : If it allows you, What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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