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No data on topped up SIM

rasppi
Explorer

‎08-02-2023 05:32 PM

I've just topped up a SIM card for use in a ZTE dongle. It all looks to be connecing okay, the dongle is being allocated an IP address but there's no internet. When I look on EE mobile it says I have credit but under "Your allowances" it states 0MB of 0MB left. Under current pack it just says "System Failure". How do I get some data allowance on the SIM ?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎08-02-2023 06:13 PM

@rasppi : If it allows you, What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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