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pay as you go and contract number

eliza2023
Visitor

‎07-02-2023 11:33 AM

how do i add a pay as you go to my EE account, so i may top up easily 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎07-02-2023 11:47 AM

Hello @eliza2023 ,

Welcome to the community,

You cannot add pay as you go to your contract account, the two do not mix, sorry.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎07-02-2023 11:49 AM - edited ‎07-02-2023 12:26 PM

In your online MyEE go to Menu > A/c Settings > Add an A/c.

You may also top-up w/out a MyEE a/c by using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)