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Still awaiting my phone order from the 14th of September

Tashmcgregor
Visitor

‎09-10-2026 09:37 AM

I order my new i phone 17 on the 14th of September as part of my new contract and i am still awaiting delivery. When i check to track my order it just says that the order has been processed and its awaiting dispatch. Is there a help line or chat box to a member of the EE team to help me find out when this will be delivered?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎09-10-2026 09:51 AM

Hi @Tashmcgregor 

If you want more information you'll need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.