We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I purchased an EE sim card from a local store (not EE phone store), which was in a package with the tag "£15 package", but when I asked the staff at the counter, she said that I could choose package plan and that I don't have to pay exactly lik...
Currently in the USA, and my PAYG sim can receive and send SMS messages, I can also make calls to the UK, but I can't receive calls. What's worst, I get no notification of a missed call. I'm told that when someone tries to call me it either goes stra...
I want to change my mobile phone card, so I want to ask if EE's Pay As You Go SIM card supports 5G network?
I've been with EE for many years now and boosting my Data. Recently I managed to get to 9.4gb and did my usual top up but please see below images... My account says I have 6.5gb but my boost should be 9.4gb why is there a discrepancy? The text confir...
Hi - i've added my mastercard details but I keep being told it's a maestro card and not accepted. My card is a mastercard. I've checked the card number and gone through the processs several timesany ideas?thanks
I cannot see how to register a new card. All the posts showing how it is done via the Mobile route does not show me how to register a card. I have removed the old OODate card because it did not allow me to edit it via the Edit button. This is a bit c...
Hi, I topped up at end of last month but my account shows Zero data remaining and I have not used any. In fact I only use the phone when in London and have not been there in months. It’s turned off.
My SIM card will continue to double my data to 60 GB in the next 3 month if i top up,but the 20 pounds that i toped up was for month 4.So,i want to know if i do noting,will it charge for doubling my data in the next 3 month?If it will,can i avoid?(i ...
I can’t top up our 4G Mini Wifi. I’ve tried to put in the number on the SIM Card but it won’t let me top up since the number doesn’t start with 07. The number starts with 34. This is so frustrating!! Can anyone help?
