Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Card recharge activation

Mobile phone roaming in Asia, SMS sending is unsuccessful, do I need to recharge first?

Why have I been charged for the same add on twice

I have roam further twice in my monthly bill yet it says I have only one add on?

Pay as you go

May I ask the new £ 15 card, if you can’t send a text message without recharge, how to cancel the package and change it to a card without any packages

Account not working

I have ended a contract about 3 days ago and they said I’m going to get my old pack back but it’s been 4 days almost now and still nothing. I tried to top up, it worked, but I can’t buy any packs and I can’t send texts to 150 either. Any help?

Mobile data

Hi I have a 10£ pack and my data is running out I want to keep my pack but just add more data

Top Up Roaming

I'm considering to get 30£ pack pay as you go. I wonder how much roaming data I will get. Will I have to pay an extra money for using my data when browsing on the internet? I mean about new regulations 2£ for a day. Help me please, I'd like to get th...

Resolved! my wife's phone

I put £10 on NY wife's phone the other day,it still says only 9 pence?

Re: registration

yes im having the same problem

EE Bills

Hello I subscribed to a monthly pack and would like to know if I will recieve the bill to my adress or will it be online. I would like to recive a bill letter to my house not online. Please let me know how this works as I would like to bill letter to...

Subscription pack £10

Hi got a new pay as you go sim and had bought the 10 Subscription pack and still can't make any call- why

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

bill

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

Card recharge activation

Why have I been charged for the same add on twice

Pay as you go

Account not working

Mobile data

Top Up Roaming

Resolved! my wife's phone

Re: registration

EE Bills

Subscription pack £10

Cannot add or use debit cards

£5.00 everything pack?

PAYG Credit and Service Access

Didn't receive text on number

My SIM card had been inactive for a long time due to not being topped up. I have