Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1136 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1538 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 25810 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13810 Views
  • 0 replies
  • 6 Helpful

Bought a prepaid SIM for EU data but it's not working

I bought a 30GB sim at the Heathrow airport for my trip to Spain/Portugal. I've inserted the SIM and registers with EE but I have no data at all and I can't even call the help line, it just says the number is barred.  Am I doing something wrong? The ...

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Rizzle by Visitor
  • 669 Views
  • 1 replies
  • 1 Helpful

I bought two EE pay as you go sim card to use in one phone

I bought two EE pay as you go sim card to use in one phone. I thought that after 1month, I can change the sim card and use it 1month.Today my pack ended and I changed my sim card to a new one I bought 1month ago and it's not working. My ee profile on...

MinKyum by Explorer
  • 537 Views
  • 4 replies
  • 4 Helpful

voucher

i brought a £10 EE voucher for the first thinking it would come with data, messages and credit however i only have credit. why is this?

leeshaix by Visitor
  • 383 Views
  • 1 replies
  • 0 Helpful

Mobile data

Hi. I got a pay as you go card. I always get the ₤ 15 top up so free calls and 15 GB data. I topped my phone up the other day and its only given me 15 pound credit. So i got no data at all now. 

Maya27 by Visitor
  • 303 Views
  • 1 replies
  • 1 Helpful

Activating new sim card

Ok got a 5GB  £10 and am not able to activate it, so how can you activate a simcard if you can onot use it or even see it onces it is in the phone.Can someone please help

bundle pack

Right , hello, here is a conundrum.  I have purchased a non android phone.  The sim card that is in there is a 15gb data one. However, I am taking this phone to the states and only want to text and telephone. I have just purchased £40 for texting and...

Top up

I want to use the credit on my account to by my pack 

Pack £15

I bought Pack 15 unlimited call , unlimited text, 15 GB for £15 but i have No data why ? Please help and give a hand if there is mistake