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Can not subscribe pack

SusieKnowles
Visitor

‎06-02-2023 08:40 AM

Hi I went for a holiday for a month and came back a few days ago. I top up my phone £15 and try to subscribe the pack because it not run automatically. But the mobile app keep saying error when I try to subscribe 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎06-02-2023 10:13 AM - edited ‎06-02-2023 10:14 AM

What happens when you text PACK15 to 150?

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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