Data available but internet no working

[ila92]

Hello

I don't have a plan but just a monthly top up.

I have data available but internet not working. Phone restarted, settings checked, but internet still not working.

Any idea how to fix it?

thank you

[Leanne_T]

Hi @ila92 

Thanks for coming here. 

Can you make calls and send texts? 

If so, can you text BALANCE to 150 and let me know the full reply? 

Leanne 🙂