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Competitors offer more for the same amount

Duke33
Investigator
Investigator

Hi! I was wondering if you could maybe reevaluate data on your PAYG monthly plans? Your competitors offer more for the same amount of money. For example with o2 you get 25 GB of data for 15 pounds. Frankly speaking I like EE and don’t want to leave, but 15 GB and 25 GB is a big difference. Thanks for consideration.

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Duke33  And for £20 you can get 30Gb of data.  I can not see EE offering more data for £15 as they would have to change all the tariff amounts.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

I suspect that EE will also be factoring the relative network performance of their competitors into commercial pricing decisions.

Duke33
Investigator
Investigator

Thanks guys for your input, I appreciate it. I guess I will have to switch in a couple of weeks once my current monthly pack is up. In the end it all comes down to money.

bristolian
EE Community Star
EE Community Star

Make sure you have tested, and are happy with, the way that any alternative network performs, in the locations you'll want to use your phone.

On a broad national basis, EE does generally outperform others - but there will always be local variations. If yours is a poor area, better to find out early on.

Thank you mate. Yes, I know that EE is a good network that’s why I chose it in a first place. I live in a big city so network coverage is usually good no matter what mobile network you use.