Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1347 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1805 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26350 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14040 Views
  • 0 replies
  • 6 Helpful

I have enough credit but my pack won't renew

I topped up by £15 the day before my £15 pack was due to run out. It usually just restarts automatically as long as I have enough credit or I get a notification to top up and then it starts again automatically. This time the pack has not restarted an...

k4j by Investigator
  • 435 Views
  • 1 replies
  • 0 Helpful

recieving sms

Hey i am in Albania. I have money in my EE account but can't recieve sms to access my apple account.it is so annoying as I can't access anything or download my apps of the cloud as they need confirmation message.its  so so annoying and i do not know ...

5 day unlimited offer

I was sent an offer by EE that if I top up £8 I get unlimited data, minutes and texts for 5 days. I already had £2 credit, I topped up another £8 and actived the offer on Thursday. I recieved a message from EE that the 5 day offer was added. However,...

Martha9 by Visitor
  • 798 Views
  • 1 replies
  • 0 Helpful

PAYG data sim

Hi, we purchased a payg sim For our caravan for the data. I bought a £20  pack, as we had 50 gb of data and now have  37 left. If I don't top up tomorrow will I lose the data please? Wish it was possible to talk to a human these days, this would be m...

Pinx22 by Investigator
  • 566 Views
  • 5 replies
  • 3 Helpful

Roaming

HiI am on a PAYG unlimited plan - that tells me I have unlimited minutes and texts in the UK & EU.  My data and texts are working- and I cannot make phone calls.  I get a message telling me that I do not have enough credit.  Yet everything else is wo...