If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I have a £20 bundle which gives me unlimited text and calls and data. I’ve just topped up another £30 to change over my bundle pack because the data ran out on my old pack. And it will not let me cancel my current pack to start my new £30 pack. I...
I have purchased £15 plan regularly, and I have a lot of data rollover (almost 48.9GB).I got a message saying”Great news, now you can use your Pack, Free Boost and add-ons in the UK & while roaming in the EU including Italy at no extra cost. If you d...
Being an Orange/EE customer for over 25 years with the same number too. I'm a little dismayed at the thought of having to quit and go elsewhere as EE switch off its 3g service. My phone is txt and phonecalls only (my choice - No data and No smartph...
Been living in Spain for a year and using my EE sim card and paying £18 a month for the data. Went to Belfast this week now I have come back to Spain and need to pay £2.50 a day to access 4g and my data? What is the reason for this, I have simply jus...
Hi, my ee account has stopped working and I’m abroad, recently topped up and now nothing seems a working properly. Nothing wrong with the phone, purely network issues. I’m a PAYG customer. Cannot call customer service even as the number and the optio...
Hi there,When I arrived in Spain, I received a text message saying roaming will cost me £2.50 a day or £10 a week.however, my pay as you go pack renewed today and in the text message it says I can use my allowances in the UK and EU. So which one is t...
i have come from holiday and now i cant use my sim card as its showing no service
Hi there,I was wondering if there's a way to pay to remove the 25 Mbps speed cap on PAYG. It's really annoying to have such a cap when knowing you can have faster speeds. I remember you could test GO FASTER at 150 to get full speed for 2 pounds/month...
Não consigo renovar meu pacote pelo site porque o site não aparece a autenticação do meu cartão. Como segue a imagem. Preciso de ajuda.
