Free Data Boosts showing as 'Pending'
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28-08-2023 06:07 PM
Hello, I have a 30 day International Pack which comes with free boosts with every three pack purchases. I have built up 3.5Gb of extra data through free boosts but these are now showing as 'Pending' - in the past they were always activated each month as normal. My extras minutes boosts continue to be activated as normal.
Do you have any idea what might be the reason here?
Thank you!
Paul
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28-08-2023 06:10 PM - edited 28-08-2023 06:14 PM
They should come in when you use up all your pack & rollover data.
Your data allowance will be applied in the following order for each Pack: (1) Rollover data, (2) core pack allowance (3) Free Boosts.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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28-08-2023 06:10 PM - edited 28-08-2023 06:14 PM
They should come in when you use up all your pack & rollover data.
Your data allowance will be applied in the following order for each Pack: (1) Rollover data, (2) core pack allowance (3) Free Boosts.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
