Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

PAYG sim

I need to order a new sim card for an old samsung mini but the phone is not registered on EE . It has another sim card that currently doesn't work . How do I order a new sim card ?

I dont received 5gb data after recharge 10 pound

Internet only

Hi I want to use this number only for internet abroad for 1 week what do i have to do

Ukrainian card

there’s no option choosing Ukraine among countries at payment info tab. I’d like to pay for my subscription package. Do you know any workaround?

Picture Messages

I am on EE pay as you go and I pay ten quid a month whcih does pretty much everything that I want it to do, except is there a better way to send picture messages that doesn't cost 20p each time? Cheers now

Pack enquiry

Hello

Resolved! How do I change my £5 pack to a new pack?

Resolved! hi i have £40. I have them with a voucher, how can I activate the unlimited data

hi i have £40. I have them with a voucher, how can I activate the unlimited data

Call alert

Are my call alerts on. So if im on a call do i get a message to say i have missed call

Why is Pay as You Go Not Pay as You Go?

Pay as You Go implies and should be, you pay for an amount of service, data say.You buy 10GB, you use 9.5GB in 3 months, then you buy more.Being forced to pay something every 30 days is NOT Pay as You Go.Your pack lasts 30 days???Why, is that even le...