We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I log into my account and try to buy an add on data bundle but all I get is "Forbidden you don't have permission to access this resource" can anyone tell me what is going on.
Hi I got the problem I want print it the invoice but I could found it
My pack hasn't started this morning, the website says it will start tomorrow, which makes my 7 day pack start after 8 days. The app says it will start tomorrow on the 1st of February?, Today is the 1st of February. Has your whole system added a non e...
Hi I’ve topped up my account £30 but it hasn’t given me any extra data. What am I not doing right?
I want to change to pay as you go but it says I am not an account holder?Also when I Try to go on my EE account it doesn’t allow me to access anything
I am not able to see my Current pack when I log into my account and it says message as "system failure".
Hi I am on a pay as you go and every three months I am given a free boost I have a choice of extra minutes or Data my problem is that every time I reach the thee months and try to add my free boost it doesn’t highlight the option for me to add this t...
Good morning. I would like to disable the 30 GB package and include the 15 Gb package with a 3-month promotion which will increase the data package by 2 times.
Hi how i can change my plan? Now i have 30GB And i need 100 for 30£ . I have already Top Up 30£
I had a £15 pack on my account, but do not want to renew it automatically each month so I called 150 and chose the option to cancel. I presumed it would still leave me with the pack until it expired, because I’ve already paid for it, but it’s been re...
