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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2879 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 5334 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15989 Views
  • 0 replies
  • 6 Helpful

Resolved! Hi

I would like to purchase a £10 pack. 

Resolved! Can I set a spend cap on a PAYG contract?

I've looked around on my account and I can't see anything. I've searched help and it looks like this is only possible on a PAYM contract. Maybe I don't have to worry because I can only spend what is on my PAYG pack?

JHo1 by • Contributor
  • 841 Views
  • 3 replies
  • 1 Helpful

Pay As You Go Problem

Just received my new EE sim card. I just wanted to pay for what I use and didn't want a monthly pack, so I just paid £10 for a top up on the website rather than a monthly pack. However, now my account is showing that I have a £10 subscription pack th...

joben1 by • Visitor
  • 1621 Views
  • 5 replies
  • 1 Helpful

Resolved! Roaming help please

Hello everyone, Hope someone can help with the following as I cant find any info, or I'm blind.I have just arrived on the isle of man for a 2 week holiday.  Problem is my data isnt working now, I just cant connect to anything.  I was here about 6 mon...

Query

Have monthly PAYE data pack.  Added £5 to purchase additional 1g data.  Sending BALto 150 simply confirms the remaining data balance of my pack...no mention of extra 1g data bought. Where can I find the total data balance available please

Mr61 by • Visitor
  • 504 Views
  • 2 replies
  • 2 Helpful

Resolved! Hi

I have a 125 g package and it was expired yesterday i would like to take an unlimited data how i can?

Shukh92 by • Investigator
  • 700 Views
  • 5 replies
  • 4 Helpful

Top up

Hi I’ve just topped up with £20 credit on to my number. Im trying to now by the subscription pack with this credit but won’t let me. Can you help thanks 

Pay taken out

Money has been taken out of my bank account when I didn’t purchase anything 

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