Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Pack enquiry

Hello

Resolved! How do I change my £5 pack to a new pack?

Resolved! hi i have £40. I have them with a voucher, how can I activate the unlimited data

hi i have £40. I have them with a voucher, how can I activate the unlimited data

Call alert

Are my call alerts on. So if im on a call do i get a message to say i have missed call

Why is Pay as You Go Not Pay as You Go?

Pay as You Go implies and should be, you pay for an amount of service, data say.You buy 10GB, you use 9.5GB in 3 months, then you buy more.Being forced to pay something every 30 days is NOT Pay as You Go.Your pack lasts 30 days???Why, is that even le...

100gb

How do you get to talk to anyone for help to topup my phone

Resolved! Top up versus package

I just want to top up my phone but when I add £5 it is immediately taken for a package. Sometimes a package is useful when I’m in Spain but when I’m in the UK I hardly use my phone as there is no phone signal in the house. All I need is about £5 cred...

Credit not added to account? I've added credit and it hasn't gone through/

Resolved! Roaming

Hello,I am travelling to india today and I want to call people in india from india and the UK. Is there anyway to get an add-on for this as a PAYG customer? If not, can I get roaming costs any cheaper?