How to add PAYG number to existing ee account

AnneJames1
Visitor

‎27-08-2023 06:09 PM

I have bought my elderly mother a PAYG ee phone. Is it possible to add this to my account so that I can top it up and monitor usage from afar? And if possible, will a verification code have to be sent to her number? I suspect this is not possible as have looked in vain on website for how to do it.

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XRaySpeX
EE Community Star
EE Community Star

‎27-08-2023 06:15 PM

Is your existing MyEE a/c for a contract no. or PAYG? You can't add a PAYG no. to a contract a/c. They don't mix. You'll need to set up a separate MyEE a/c for her.

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