Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! top up pay as you go for my 4g ee mini portable router

i can't do this asking me for number my sim card is in my 4g ee mini portable router not my phone

Pack

Zmiana pakietu. Czy stracę nagrody?

Resolved! Change pack

I want to change my pack from 10 pounds to 5 pounds

EE VOUCHER WON'T BE ACCPT D SEE

Resolved! Trying to use my e voucher but it does not work i am on vodafone net work

По сим-карты

Меня нужно ROAMEU7D

Resolved! Pack

Hello, I ran out of Data so I wanted to purchase more. The website was not super intuitive so I ended up buying a pack. Now I see that I have 2 packs in my subscription, but I want only one. How can I cancel one pack and keep the other. Also, when I ...

Resolved! Changing from Monthly plan to pay as you go,..and keeping your number ? Can do??

Changing from Monthly plan to pay as you go,..and keeping your number ? Can do online?Or have to phone in?Contract ended Dec 22.What do I do?

Using Phone in Italy

I currently have a EE sim for when I visit family in England. We are traveling to Italy before that, and I want to be able to use the EE data there. I was going to buy an 8GB subscription pack. It says it renews every 30 days, but does that mean if I...

Port to EE

Want to transfer to EE