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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22303 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12651 Views
  • 0 replies
  • 6 Helpful

Resolved! PAYG

Apologies in advance for the potentially daft question… If change from contract with ee to PAYG with ee, will I keep my old number? 

Andrea9 by • Visitor
  • 335 Views
  • 1 replies
  • 2 Helpful

Resolved! Hello

Hello ! My sim not working. Someone  can help me ? 

Resolved! Call a UK from a UK number in Italy

I am in Italy.  I have an EE pay as you go phone as does my wife.  We can call all Italian numbers, text and access data. We are not able to call one another.  One phone message says number not registered and the other phone just attempts to connect,...

BMahoney by • Explorer
  • 2072 Views
  • 3 replies
  • 3 Helpful

PAYG sim

I need to order a new sim card for an old samsung mini but the phone is not registered on EE . It has another sim card that currently doesn't work . How do I order a new sim card ?

Internet only

Hi I want to use this number only for internet abroad for 1 week what do i have to do

Mona111 by • Visitor
  • 278 Views
  • 1 replies
  • 1 Helpful

Ukrainian card

there’s no option choosing Ukraine among countries at payment info tab. I’d like to pay for my subscription package. Do you know any workaround? 

ElinaB by • Visitor
  • 354 Views
  • 3 replies
  • 1 Helpful

Picture Messages

I am on EE pay as you go and I pay ten quid a month whcih does pretty much everything that I want it to do, except is there a better way to send picture messages that doesn't cost 20p each time?     Cheers now

Ray18881 by • Explorer
  • 361 Views
  • 3 replies
  • 1 Helpful
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