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Re: BUYING PAY AS YOU GO PHONES ON THE WEBSITE -RE SIMCARDS

Md87
Explorer

My contract has been finished and I request for the pay-as-you-go SIM card I don't know I am gonna get the new SIM card or will be the same sim...?

 

1 SOLUTION

Accepted Solutions
James_B
EE Community Support Team

Hi @Md87,

Welcome to the EE Community. 🙂

No, you won't need a new SIM.

Hope this helps.

James

View solution in original post

7 REPLIES 7
James_B
EE Community Support Team

Hi @Md87,

Welcome to the EE Community. 🙂

No, you won't need a new SIM.

Hope this helps.

James

Md87
Explorer

I am abroad but it's not working here..

James_B
EE Community Support Team

Hi @Md87,

Were you outside of the UK when you cancelled your contract?

You'll need to be connected to the EE network in the UK to activate your new pay as you go plan.

James

Is there any other way to activate
James_B
EE Community Support Team

Hi @Md87,

There isn't unfortunately. Your SIM would need to connect to an EE mast in the UK to register the new pay as you go account on the network.

James

Ok, thanks for help..!
Have a good day...!
James_B
EE Community Support Team

No problem @Md87 

You too 🙂

James