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cant order a pack10

Bybiu_Bybis
Visitor

Bought an top up for £10. And textinto 150 PACK10 it reply me "To buy your £10 Pack again, simply top up £10 and your pack will start automatically." When I am checking BALANCE to 150, it says that I have £10 on my balance. Don't understand it is nightmare, can't use my credits. Waiting for answer please ASAP.

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Bybiu_Bybis 

Thanks for coming here. 

Can you text NOW to 150, what reply do you get? 

Leanne.