Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2875 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 5311 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15984 Views
  • 0 replies
  • 6 Helpful

Can't make a payment

When I give the information from my card, it needs additional payer authentication. And I cannot complete the transaction: 

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mabi by Investigator
  • 889 Views
  • 6 replies
  • 3 Helpful

Do I need to switch to the new pack myself?

Right now I'm still on 30gb for £20 and have been on that for the last 6 months, along with the free 40gb offer, but that runs out tomorrow.So do I change over to the 50gb for £20 pack or is that automatic, because it's the same price?Also will I sti...

JAY0932 by Investigator
  • 749 Views
  • 6 replies
  • 2 Helpful

Resolved! Top up

Bought £20 credit in a Morrisons supermarket last week. The receipt states it has been applied, but the balance still says £0.00 credit. What happens with this please? 

SMD45 by Explorer
  • 1252 Views
  • 4 replies
  • 2 Helpful

SIM card

Hi, I have SIM card 20pounds pay as you go Trying to set it to us abroad in Portugal No internet connection 

458 by Visitor
  • 463 Views
  • 1 replies
  • 3 Helpful

Resolved! Switching/porting number

Hi people is it worth it to port my number from giffgaff to ee? I CANT TOP UP WITH THIS EE  ... I DONT WANT TO USE NO APP :X  THIS IS ONE OF THE REASON I WANT TO FINISH WITH Giffgaff THEY ARE GivING ME B00lsheet ABOUT SECURITY gdpr NOOO I DONT WANT T...