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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2676 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4719 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15744 Views
  • 0 replies
  • 6 Helpful

Resolved! Re connect phone

Hi I haven't used my phone in the last few months I would like it reconnected as it still has some credit on it Regards Kirsty ( xxxxxxxxxxx this is the number I would like re connected thank you) [Mod edit: Please do not share personal details as yo...

Muggie_1 by • Visitor
  • 432 Views
  • 1 replies
  • 2 Helpful

Resolved! Hi

I would like to purchase a £10 pack. 

Resolved! Can I set a spend cap on a PAYG contract?

I've looked around on my account and I can't see anything. I've searched help and it looks like this is only possible on a PAYM contract. Maybe I don't have to worry because I can only spend what is on my PAYG pack?

JHo1 by • Contributor
  • 800 Views
  • 3 replies
  • 1 Helpful

Pay As You Go Problem

Just received my new EE sim card. I just wanted to pay for what I use and didn't want a monthly pack, so I just paid £10 for a top up on the website rather than a monthly pack. However, now my account is showing that I have a £10 subscription pack th...

joben1 by • Visitor
  • 1552 Views
  • 5 replies
  • 1 Helpful

Resolved! Roaming help please

Hello everyone, Hope someone can help with the following as I cant find any info, or I'm blind.I have just arrived on the isle of man for a 2 week holiday.  Problem is my data isnt working now, I just cant connect to anything.  I was here about 6 mon...

Query

Have monthly PAYE data pack.  Added £5 to purchase additional 1g data.  Sending BALto 150 simply confirms the remaining data balance of my pack...no mention of extra 1g data bought. Where can I find the total data balance available please

Mr61 by • Visitor
  • 488 Views
  • 2 replies
  • 2 Helpful

Resolved! Hi

I have a 125 g package and it was expired yesterday i would like to take an unlimited data how i can?

Shukh92 by • Investigator
  • 645 Views
  • 5 replies
  • 4 Helpful

Top up

Hi I’ve just topped up with £20 credit on to my number. Im trying to now by the subscription pack with this credit but won’t let me. Can you help thanks 

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