If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I received my PAYG SIM from ee which i ordered online with the £20 deal for 100Gb (Was 50Gb) unlimited texts/minutes.I've created an account with the SIM details which show up OK on the account but when i try and purchase the 100Gb subscription pack ...
How do i add my phone number to my EE account???
Hi for what ever reason my £15 bundle didn't activate like it was ment to after 12 and not knowing this I have now waisted most of the £15 top up I had put on my pay as you go SIM even though I received a text from 150 yesterday stating that it would...
To whom it may concern,I had gotten a top-up sim on £30 monthly plan, and I payed again today. But it doesn't work, I cannot receive nor make calls. How can I fix it ? It's urgent. Thank you. very much.Kind regards,Giorgia Rho.
Hi, i am about to run out of data and want to upgrade my sim plan from the 10 pound 8gb to a bigger data bundle. If i pay to change plans, will it start right now or will it wait until the end of the 30 days? (This plan is 30 days and its only been h...
Currently with Sky and have two mobile SIMS on one account. Therefore if I move to EE can I have similar as the PAC code supplied by Sky covers both mobile numbers. The cheapest option is to have PAYG sims with a subscription as far as I can see but ...
Guys,My current subscription is PAYG 4Gb £10 pack. Recently I find out there is another similar pack 8Gb £10. Whats the different apart from the obvious? Can I move from my pack to the other one and having the same plus 4Gb more?ThanksLouis
I've spoken to customer services today and it is not possible to add the roam from home to old ee flex plans, therefore you have to pay the premium costs when abroad if you are still on a flex plan. This was not communicated by EE when the new roamin...
When I give the information from my card, it needs additional payer authentication. And I cannot complete the transaction:
