07-09-2023 02:40 PM
Referring to Pay As You Go charges for roaming in the EU :
you’ll need to buy a data add-on (500MB for £3)
How long does this 500MB last? Is it a day or until it's exhausted? Nowhere does it say.
Solved! See the answer below or view the solution in context.
07-09-2023 03:01 PM
Hi @XRaySpeX,
Looking at the pay as you go price guide, the 500MB add-on last for seven days.
Thanks for your question. 🙂
James
07-09-2023 03:01 PM
Hi @XRaySpeX,
Looking at the pay as you go price guide, the 500MB add-on last for seven days.
Thanks for your question. 🙂
James
07-09-2023 03:09 PM
Thanks, @James_B
Oh, it's just 1 of the ordinary PAYG data add-ons. I thought it was special for roaming. In which case shouldn't you also be able to buy 1 of the other PAYG data add-ons, up to 10GB over 30 days for £20?
07-09-2023 03:12 PM
Yes, any of the UK and EU data add-ons can be used @XRaySpeX 🙂
James
07-09-2023 03:18 PM
Then why doesn't Pay As You Go charges for roaming in the EU say so? It implies it is just 1 special add-on just for the purpose of roaming w/out a pack.
07-09-2023 03:20 PM
Hi @XRaySpeX,
I think that particular add-on is meant as an example, but I agree it isn't clear.
I'll ask our digital help team to review that page.
Thanks again for flagging. 🙂
James
07-09-2023 03:24 PM
Yes, an "e.g." might have improved things.
07-09-2023 03:26 PM
Agreed @XRaySpeX 🙂
James