roaming clarification

stormchaser17
Visitor

Hello, 

I'm a PAYG customer with no subscriptions and have just bought the Unlimited | 30 days data addon.

I have to go to Italy for work for more than two weeks. What is the best data roaming option(s) available that go with the above? Can I activate it from the UK, or do I activate it when I arrive there?

Thank you.

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@stormchaser17  You need to activate the sim and at least make one call/text from within the UK first in order to be able to use the sim abroad.   To use the sim allowance you need to purchase a 7 day roaming add on ant £10  and you can only use 25Gb of data per month when abroad. 

Please have a look at THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@stormchaser17 : That data add-on, up to a limit of 25GB pm while roaming, will work in the EU w/out extra charge.

As you have no active pack you will not be invited to purchase a 1 or 7 day PAYG roaming add on.

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