cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topping up my PayG Dongke

KimWom
Investigator
Investigator

Hi, I recently purchased a credited PayG  Dongle and it’s ran out of credit.  I’m trying to top up and the link is not letting me.  How do you do this and how do you transfer the credit once I manage to get topped up to the Dongle?

Any advice appreciated.  As you can gather I’m not very good at this!

5 REPLIES 5
FIZZYLP
Skilled Contributor
Skilled Contributor

Hello @KimWom 

if you know the mobile you can call 150 from any EE or BT Mobile or house phone or call 07953 966 250 and do a manual automated payment.

or you can go to your local branch and they can issue a top up card which you can use at any pay point operator.

Hope this helps!  If you like my reply and want to say thanks for the helpful answer then please click on the Kudos on left hand side  also if I answers your question correctly please let us know by clicking on Mark as Accepted Solution 
XRaySpeX
EE Community Star
EE Community Star

Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thankyou.  Managed to do that.  Jst thought there would be somewhere on ‘my Er’ in the EE site to do it easily and to check usage and how much credit left.  Can’t see that or find it 

Thanks for that.  Just trying to find out where I see my balance and usage on Ee site for my PayG Dongle 

XRaySpeX
EE Community Star
EE Community Star

Visit http://add-on.ee.co.uk/status 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP