If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a pay as you go sim with a monthly pack, I want to set up card payments so it gets renewed automatically every month. I've searched on the help on the website which says to use the app to manage it.Ive linked my number to my ee app account yet...
I have topped up my balance for the payment of December so that it pay the fee for December but the system fails in registering there altough it shows that the money has been topped up
Hello to all. Some clear help please and may I be as bold as to say relevant answers only .Here goesI have VIP pack £15 6 Gig , unlimited txt , 1500 mins , for a very long time so carries large number of BOOSTS ie ...
3 days and still cant get help or link my payg sim to my account, chat keeps cutting me off and the lady on the phone was no help 2 days ago, I have tried to link sim to my account and just says there is a error, or I get a message saying pass code s...
I have asked multiple times for a pack in messages with 150 just to be somehow ignored? the first time i had just thought it worked straight away which then caused me to be sending texts that costed straight from my credit and had to top up once aga...
I'm trying to top up my wife's PAYG phone, which is on my account. I had to add a new card as the previous two were out of date. But when I came to payment I gotI've tried this several times, always this same result, no topup takes place and it doe...
I have recently had polite EE text messages telling me that I'm running out of texts, and would I like to buy an add-on pack. It was a bit of a surprise to receive this warning as I had saved up numerous reserve texts, courtesy to successive boosts. ...
Hi. I had 22gb left over as I do pay as you go, and I was told that in order to use the rest of the 22gb I would have to purchase another pack, to get it added onto, so I did so immediately. After purchasing the pack the 22gb left over disappeared an...
I used to have a pay as you go sim I stopped using it months ago and I’ve been told that I’m apparently in debt with you but because I stopped using the sim I don’t have my account number anymore so I don’t know how to pay what it’s saying I owe
Hi so i have gambled quite a lot using pay by mobile and randomly the site has refunded 215 but to my mobile credit i cant find any option to refund and cant get hold of ee does anyone know of a way to get this returned to my bank
