Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1421 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1962 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26535 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14136 Views
  • 0 replies
  • 6 Helpful

Resolved! Can I use a PAYG ee SIM in a SIM free phone

I previously am using a cheap PAYG Alcatel on ee network am buying a Samsung a50s it's a SIM free phone can I use my previous PAYG SIM in it I love PAYG and do not want a contract as I don't use all the data I'm happy with what I've got I am not tech...

Kember69 by Visitor
  • 779 Views
  • 1 replies
  • 0 Helpful

Add. Ons

Hi why can’t I get Add ons, is the site down

Roar2 by Investigator
  • 422 Views
  • 5 replies
  • 3 Helpful

Resolved! Subscription has renewe

I have had the same bundle on an automatic payment for years, never had a problem. Suddenly EE hasn't taken the money this month, and my subscription is cancelled. I can start a new one but will loose all my boosts. Is there a way to just carry on my...

Jess7192 by Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

Resolved! Want to get refund

I paid £15 top up. But i changed my sim card. So i don’t need to use top up in my sim card. I’d like to get refund £15 in my sim card.

Jiyeon1 by Visitor
  • 480 Views
  • 1 replies
  • 0 Helpful

ee

トップアップしてアドインがずっとできないままでいます。なぜエラーがでますか?困ります。

Resolved! Upgrade

Hey there, So, I upgraded my subscription from 8 GB to 25 GB, and I paid for it with my Visa. But here's the thing, my remaining data is still the same, and it shows that I still have the old 8 GB pack on my profile. Can you help me out with this?

Yousef96 by Explorer
  • 382 Views
  • 3 replies
  • 2 Helpful

Resolved! SIM card activation

Hi, my boyfriend and I have come over to the UK from Australia but are having trouble activating our EE SIM card. We need to top up the money for the SIM card in order for it to activate, but nothing will work. Does anyone have any advice? Thank you!...

emcm20 by Visitor
  • 492 Views
  • 2 replies
  • 0 Helpful